Manager, Engineering Tools & Infrastructure

Wonder•Boston, MA

2d•$128,000 - $135,000•Hybrid

About The Position

Wonder is seeking a Manager, Engineering Tools & Infrastructure to own and support the core engineering software suite used by its hardware engineering team. The role focuses on enabling mechanical engineers to design, document, and release automation products by keeping product data management (PDM), product lifecycle management (PLM), and project management tools fast, reliable, and accurate. The position supports hardware R&D and manufacturing teams and is based in Wonder’s Charlestown, Massachusetts office, with a minimum of three days per week in the office and additional onsite days as project demands require. The manager will administer and configure tools including Solidworks, PDM, Arena PLM, and Jira; maintain workflows, automations, templates, and documentation standards; troubleshoot user and system issues; manage user access; and coordinate software licensing and renewals with IT Procurement. The role also includes testing new software versions and features against team workflows and providing guides and training to engineers. Wonder describes its Robotics team as a core part of its innovation strategy, developing automation solutions to support culinary variety and authenticity and improve team members’ daily experience. The role offers a salary of $128,000–$135,000 per year in Massachusetts. Benefits include equity, a 401(k), medical, dental, and vision plans, company-paid short- and long-term disability coverage, paid time off, paid parental leave, discounted meals, and perks across Wonder’s family of brands. Benefit eligibility and plan options vary by employment classification and location.

Requirements

At least 3 years of experience administering CAD, PDM, and PLM software for an engineering team; Solidworks is strongly preferred.
Experience configuring PLM systems such as Teamcenter, Arena, or Propel.
Experience with Jira, including creating custom automations and workflows.
Familiarity with all phases of hardware product development, from prototyping to production.
Deep familiarity with the mechanical design process and its terminology.
Ability to understand the relationships among parts, assemblies, 3D and 2D CAD, and supporting documentation within PDM and PLM databases.
A support-first mindset and ability to calmly troubleshoot technical issues under tight project deadlines.
Ability to create how-to guides and training materials for engineers.
Ability to translate an engineer’s ideal workflow into a practical process in the relevant software.

Nice To Haves

Familiarity with Quality Management System (QMS) implementation.

Responsibilities

Administer the core engineering software suite, including Solidworks, PDM, Arena PLM, and Jira, for hardware R&D and manufacturing teams.
Create and maintain workflows, automations, and templates, incorporating team feedback and established best practices.
Troubleshoot error messages, vault access issues, and software bugs for the mechanical engineering team.
Enforce and improve documentation standards for file naming, revision control, and bill of materials management in the PLM system.
Maintain software systems as new versions and features are released, and test updates for compatibility with team workflows and automations.
Manage permissions and user onboarding and offboarding across hardware engineering software platforms.
Partner with IT Procurement on vendor relationships, software license purchases, and renewals.
Create how-to guides and training materials to help engineers use systems correctly.
Translate engineers’ desired workflows into practical processes within the relevant software products.