Manager, Engineering Tools & Infrastructure

Wonder Group • Boston, MA

2d • Hybrid

About The Position

Wonder is seeking a Manager, Engineering Tools & Infrastructure to own and administer the core engineering software suite used by mechanical engineering, hardware R&D, and Manufacturing teams. The role focuses on optimizing product data management (PDM), product lifecycle management (PLM), CAD, and project management tools for speed, reliability, and data integrity, while reducing technical friction for the hardware engineering team.

The manager will maintain and improve workflows, automations, templates, documentation standards, system access, and software reliability. They will troubleshoot user issues, evaluate software updates against team workflows, support user onboarding and offboarding, and partner with IT Procurement on software vendors, licenses, and renewals. The position is based in Wonder’s Charlestown, Boston office and requires at least three days per week in the office, with additional days as project demands require.

Requirements

• At least 3 years of experience administering CAD software, PDM, and PLM software for an engineering team.
• Experience configuring PLM systems such as Teamcenter, Arena, or Propel.
• Experience with Jira, including creating custom automations and workflows.
• Familiarity with all phases of hardware product development, from prototyping to production.
• Deep familiarity with the mechanical design process and its terminology, including how parts, assemblies, 3D and 2D CAD, and supporting documentation relate within PDM and PLM databases.
• A support-first mindset and ability to calmly troubleshoot technical issues under tight project deadlines.
• Strong ability to create how-to guides and training materials for engineers.
• Ability to translate engineers’ ideal workflows into real-world software processes.
• Ability to work in the office at least 3 days per week, with additional days as required by project demands.

Nice To Haves

• Familiarity with Quality Management System (QMS) implementation.
• Solidworks experience is strongly preferred.

Responsibilities

• Architect and administer the core engineering software suite, including Solidworks, PDM, Arena PLM, and Jira, supporting hardware R&D and Manufacturing teams.
• Create and maintain custom workflows, automations, and templates, incorporating team feedback and appropriate best practices.
• Troubleshoot error messages, vault access issues, and software bugs for the mechanical engineering team.
• Enforce and improve documentation standards for file naming, revision control, and bill of materials (BOM) management within the PLM system.
• Maintain software systems as new versions and features are released, and test updates for compatibility with team workflows and automations.
• Manage permissions and user onboarding and offboarding across hardware engineering software platforms.
• Partner with IT Procurement on vendor relationships, software license purchases, and renewals to avoid service interruptions.
• Create how-to guides and training materials to help engineers use the systems correctly.
• Translate engineers’ desired workflows into practical processes within the relevant software products.

Benefits

• Competitive compensation package with equity.
• 401(k).
• Choice of medical, dental, and vision plans.
• Company-paid short-term and long-term disability coverage.
• Paid time off, including flexible time off for exempt employees and paid vacation for non-exempt employees.
• Paid sick leave in compliance with applicable law.
• Paid parental leave.
• Discounted meals and exclusive perks across the Wonder family of brands.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed