Manager, Convenience Store

SpartanNash•Byron Center, MI

1d•Onsite

About The Position

This role leads the day-to-day activities of department operations in a retail store. The manager ensures associates are trained, the department is fully staffed, operations meet company standards, and department goals and key performance indicators are achieved. Responsibilities include ordering and maintaining inventory, overseeing product quality and freshness, managing staffing and labor, developing associates, and maintaining food safety and workplace safety standards. The position also involves executing company plans and department forecasts, monitoring performance, and maintaining a clean, attractive, and well-stocked department. The role is based at 7599 Clyde Park SW, Byron Center, Michigan 49315. The work environment is a typical retail store with varied temperatures and exposure to outside weather conditions. Noise is usually low to moderate. Travel requirements vary by assignment.

Requirements

High school graduate or equivalent (GED) required.
Strong written and verbal communication skills.
Bookkeeping skills.
Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
Strong leadership abilities and capability to work in a hands-on environment.
Strategic planning and business acumen skills.
Knowledge of retail store operations and retail management systems.
Proficiency in Word, Excel, and PowerPoint.
Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

Two years of retail experience.
One year of supervisory experience.
Depending on company location, ability to communicate in Spanish.

Responsibilities

Order and maintain department inventory, using inventory control procedures to ensure product freshness and quality.
Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
Manage associates completing stocking, production, and other tasks, ensuring product quality, production planning, accuracy, date-sensitive rotation, and proper handling of spoiled or damaged products.
Maintain familiarity with products carried in the department and throughout the store, including advertised items, special prices, coupon deals, and sales or rewards program features.
Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
Use required tools and software to manage scheduling according to forecasted guidelines.
Implement and maintain work schedules, labor control, overtime control, and department payroll expense.
Implement Our Winning Recipe and model company core values and competencies.
Manage department staffing, training, performance management, and associate career development.
Develop and monitor department goals and forecasts.
Attend and participate in daily huddles, manager meetings, and district- and company-level meetings as required.
Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
Ensure food safety and safety guidelines are followed and maintained throughout the store, taking immediate corrective action when they are not.
Develop and implement a plan to meet company goals and key performance indicators.
Perform additional responsibilities as assigned.