Manager, Convenience Store

SpartanNash•Clyde Park, MT

About The Position

This role leads day-to-day department operations in a retail store. The manager ensures associates are trained, the department is fully staffed and operating to company standards, and department goals and key performance indicators are met. The position oversees inventory, product quality and freshness, staffing, scheduling, labor and payroll expenses, associate development, and execution of department plans. It also helps maintain a clean, attractive, well-stocked department and ensures food safety and safety requirements are followed throughout the store. The role may include additional responsibilities as needed.

Requirements

  • High school graduate or equivalent (GED).
  • Strong written and verbal communication skills and bookkeeping skills.
  • Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
  • Strong leadership abilities and capability to work in a hands-on environment.
  • Good strategic planning and business acumen skills.
  • Good knowledge of retail store operations and retail management systems.
  • Proficiency in Word, Excel, and PowerPoint.

Nice To Haves

  • Two years of retail experience preferred.
  • One year of supervisory experience preferred.
  • Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

  • Order and maintain department inventory, using inventory control procedures to ensure product freshness and quality.
  • Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
  • Manage associates completing stocking, production, and other tasks; ensure product quality, production planning, accuracy, date-sensitive rotation, and appropriate handling of spoiled or damaged products.
  • Maintain familiarity with products carried in the department and throughout the store.
  • Know advertised items, special prices, coupon deals, and other features related to store sales and rewards programs.
  • Communicate and execute weekly and period Flight Plans according to company expectations and timelines.
  • Use required tools and software to manage scheduling according to company policies, timelines, and forecasted guidelines.
  • Implement and maintain work schedules, labor control, overtime control, and department payroll expense.
  • Implement Our Winning Recipe and model company core values and competencies.
  • Manage department staffing, training, performance management, and associate career development.
  • Develop and monitor department goals and forecasts, as required.
  • Attend and participate in daily huddles, manager meetings, and district- and company-level meetings as required.
  • Maintain a clean, attractive, and well-stocked department by following structure-of-the-day guidelines and executing Prime Time standards.
  • Ensure food safety and safety guidelines and requirements are followed throughout the store, taking immediate corrective action when necessary.
  • Develop and implement a plan to meet company goals and key performance indicators.
  • Perform additional responsibilities as assigned.
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