Convenience Store Manager

Maplefields & R.L. Vallee•Stowe, VT

7d•$59,000 - $59,000•Onsite

About The Position

Maplefields is hiring a Store Manager to oversee all aspects of a designated convenience store. Store location and distribution may be flexible. The manager is responsible for daily operations, staffing and development, inventory and financial controls, customer service, merchandising, and compliance with company procedures and food safety standards. The business operates 24/7, so the manager must support appropriate staffing and be able to respond to critical issues and coordinate business activities at any time. With a well-trained team, the manager should primarily work during normal business hours. Self-provided transportation is required for limited business functions.

Requirements

Ability to work independently and in a team environment.
Excellent communication and interpersonal skills.
Excellent customer service skills.
Ability to work with little or no supervision.
Detail-oriented, organized, analytical, and able to solve problems.
Ability to handle multiple projects simultaneously.
Ability to learn and use the store’s technology.
Ability to respond to critical issues and coordinate critical business activities at any time.
Self-provided transportation for limited business functions.
Availability and flexibility to cover shifts when necessary.

Responsibilities

Oversee day-to-day store operations, including scheduling, training, and supervising staff.
Recruit, hire, train, and motivate team members and managers.
Develop employees for key positions, including Assistant Manager, Food Service Coordinator, and Manager in Training.
Manage inventory to maximize sales, control costs, and reduce waste.
Oversee cash balancing and accounting procedures.
Understand store profit drivers and controllable expenses, including labor and cash and inventory variances.
Develop business strategies to grow the customer base, increase store traffic, and optimize profitability.
Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
Ensure high levels of customer satisfaction through excellent service.
Ensure compliance with policies and procedures and maintain store condition and visual merchandising standards.
Conduct performance appraisals, assess training needs, and build career paths.
Resolve customer complaints positively, using office and management support when necessary.
Resolve staff matters in a timely and professional manner, using office and management support when necessary.
Implement and enforce operating procedures for store cleanliness and food safety.
Determine and support staffing needs for a 24/7 business.
Follow merchandising and vendor procedures and ensure staff do the same; ensure merchandise is stocked and rotated and displays are attractive and correctly priced.
Communicate merchandise pricing problems to the Price Book and Marketing Departments.
Be available and flexible to perform staff-member duties and cover shifts when necessary for smooth store operations.
Adapt to changing circumstances in a fast-paced environment and demonstrate strong behavior, efficiency, and performance.
Perform additional store manager duties as needed.