Convenience Store Manager
About The Position
Maplefields is seeking a Store Manager to oversee all aspects of a designated convenience store location. Location and store distribution may be flexible. The manager is responsible for day-to-day operations, staffing, sales performance, inventory, customer service, store condition, and adherence to company policies and procedures. The business operates 24/7, so the manager must support appropriate staffing and be able to respond to critical issues and coordinate business activities at any time. With a well-trained team, the manager should primarily work during normal business hours. Self-provided transportation is required for limited business functions.
Requirements
- Ability to work effectively independently and in a team environment.
- Excellent communication and interpersonal skills.
- Excellent customer service skills.
- Ability to work with little or no supervision.
- Detail-oriented, organized, analytical, and able to solve problems.
- Ability to handle multiple projects simultaneously.
- Ability to learn and use the store’s technology.
- Ability to respond to critical issues and coordinate business activities at any time.
- Availability and flexibility to perform staff-member duties regularly, including covering shifts when necessary.
- Self-provided transportation for limited business functions.
Responsibilities
- Oversee day-to-day store operations, including scheduling, training, and supervising staff.
- Recruit, hire, train, and motivate team members and managers; develop employees for key positions such as Assistant Manager, Food Service Coordinator, and Manager in Training.
- Manage inventory to maximize sales, control costs, and reduce waste.
- Oversee cash balancing and accounting procedures.
- Understand store profit drivers and controllable expenses, including labor and cash and inventory variances.
- Develop business strategies to grow the customer pool, increase store traffic, and improve profitability.
- Meet sales goals by training, motivating, mentoring, and providing feedback to sales staff.
- Promote high customer satisfaction through excellent service and resolve customer complaints positively, involving office or management support when necessary.
- Ensure compliance with policies and procedures and maintain store condition and visual merchandising standards.
- Conduct personnel performance appraisals, assess training needs, and develop career paths.
- Resolve staff matters in a timely and professional manner, using office and management support when necessary.
- Implement and enforce operating procedures for store cleanliness and food safety.
- Determine and support staffing needs for a 24/7 business.
- Follow merchandising and vendor procedures; ensure merchandise is stocked, rotated, attractively displayed, and priced correctly, and communicate pricing issues to the Price book and Marketing Departments.
- Perform staff-member duties and cover shifts when necessary to support smooth store operations.
- Adapt to changing circumstances in a fast-paced environment and model appropriate behavior, efficiency, and high performance.
- Perform additional store manager duties as needed.
- Respond to critical issues and coordinate critical business activities at any time.
- Provide self-transportation for limited business functions.
Benefits
- Paid vacation time
- Paid personal/sick time
- Paid holidays
- Health plan offering a $0 deductible option
- Dental, vision, and supplemental insurance plans
- 401(k) plan available
- Great bonus potential
- Opportunity for advancement
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
