Convenience Store Manager

AC & T CO INC•Hagerstown, MD
•$50,000 - $55,000•Onsite

About The Position

The Convenience Store Manager directs the operation of a convenience store within the existing character of the business and in accordance with AC&T policies and procedures. The manager coordinates and supervises store employees to promote efficient, safe, and profitable operations. This posting is intended to fill openings across the company’s 17 store locations.

Requirements

  • Be at least 18 years of age or have a work permit.
  • Speak, read, understand, and write English.
  • Perform mathematical calculations to make change, complete shift reports, and account for products during vendor check-in.
  • Have sufficient visual sharpness to check customer identification when necessary.
  • Read and understand operating instructions for electronic cash registers and other equipment.
  • Lift up to 50 pounds, including cases of beverages, at least once per shift.
  • Stock shelves and coolers.
  • Serve food from a food case maintained at a minimum of 140°F.
  • Respond to a fire by lifting and moving a 20-pound fire extinguisher.
  • Bend to pull up a 20-pound metal plate from an underground storage tank.
  • Tolerate exposure to gasoline fumes and cleaning products.
  • Climb a ladder to clean windows.
  • Sweep and mop floors, dust shelves, lift and carry trash containers, and place them in an outside bin.
  • Clean the parking lot and grounds surrounding the convenience store.
  • Clean bathrooms, including floors, sinks, and toilets.
  • Enter and work in a 38°F cooler for up to 15 minutes at a time.
  • Communicate by telephone and/or store intercom.
  • Be willing to work weekends, holidays, and extended hours when necessary.

Responsibilities

  • Recruit, interview, screen, and recommend personnel actions for store employees, including hiring, suspension, demotion, promotion, and termination.
  • Train employees, provide ongoing retraining, and train employees in new skills, policies, and procedures.
  • Evaluate employee performance, issue verbal or written reprimands and warnings, and recommend raises and promotions.
  • Enforce AC&T policies and procedures; schedule and conduct periodic employee meetings; and review employee performance when a manager is off duty.
  • Ensure merchandise is stocked appropriately, assess factors affecting inventory needs, and take appropriate action in response to customer requests and local competition.
  • Display merchandise effectively and ensure displays and signage align with merchandising goals and programs.
  • Check merchandise prices and codes, and determine when to mark down or write off old, damaged, or unusable merchandise.
  • Monitor vendor check-in procedures, delivery quantities, wholesale charges, account credits, service, merchandise quality, and product rotation; resolve vendor problems with management.
  • Establish or help establish store objectives and customer-relations programs, including training employees to greet, thank, and converse with customers.
  • Prepare and evaluate store operating reports, banking documents, and employee-prepared reports; identify trends and problems and take corrective action.
  • Maintain store hours according to company guidelines and ensure each shift is properly staffed.
  • Control and minimize store operating expenses, including supply purchases.
  • Attend manager meetings and unemployment hearings as requested.
  • Recommend ways to increase sales, profits, and efficiency, and develop promotional activities.
  • Report equipment and property repair or maintenance problems, follow up on their completion, and ensure the preventive maintenance plan is carried out.
  • Maintain a clean, well-merchandised store and ensure the interior, exterior, and surrounding premises are safe for customers and employees.
  • Establish and monitor cash-handling, check-cashing, and credit-card procedures consistent with company policy.
  • Promptly investigate and resolve cash or inventory discrepancies and unusual sales fluctuations, and take or recommend corrective action.
  • Ensure timely bank deposits and safeguard store assets, premises, and equipment.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Referral program
  • Vision insurance
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