CONVENIENCE STORE MANAGER
About The Position
The Convenience Store Manager manages, directs, and supervises the daily operations of an assigned convenience store location. The role provides pleasant and courteous customer service in accordance with company goals, policies, and procedures, and requires initiative, attention to detail, problem-solving, supervisory, and communication skills. The manager is expected to project a courteous and friendly company image and follow and enforce the job descriptions of CSR, Lead CSR, and Shift Leader/Keyholder roles. Responsibilities cover customer service, merchandising, foodservice, operations, staffing and employee development, employee relations, and store profitability. The manager is also expected to create a positive store culture by treating employees fairly and with respect. The work is in a fast-paced environment and may involve varying shifts, weekends, and holidays while maintaining a strong focus on customers.
Requirements
- High school education or equivalent.
- Previous people management experience.
- Ability to understand and implement written and verbal instructions.
- Good communication skills.
- Good personal grooming habits.
- Self-motivated and dependable.
- Ability to work weekends, holidays, and varying shifts in a fast-paced environment while maintaining customer focus.
- Ability to stand for up to 10 hours during a shift.
- Ability to lift up to 60 pounds.
- Ability to bend, stoop, and occasionally climb a ladder.
- Ability to push, pull, stretch, and continuously use fingers and wrists bilaterally.
Nice To Haves
- Previous management experience is preferred.
Responsibilities
- Manage, direct, and supervise the daily operations of an assigned store location.
- Provide pleasant and courteous customer service according to company goals, policies, and procedures.
- Follow and enforce the job descriptions of CSR, Lead CSR, and Shift Leader/Keyholder roles.
- Oversee customer service, merchandising, foodservice, store operations, employee staffing and development, employee relations, and store profitability.
- Create a positive store culture by treating employees fairly and with respect.
- Follow site-specific and brand-specific procedures to provide consistent, quality customer experiences.
Benefits
- Competitive starting wage.
- 401(k) retirement plan.
- Medical insurance.
- Dental insurance.
- Supplemental insurance.
- Life insurance.
- Paid time off.
- Paid weekly.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
