Convenience Store Manager

AC & T CO INC•Hagerstown, MD

4d•$50,000 - $55,000•Onsite

About The Position

The Convenience Store Manager directs the operation of a convenience store within the character of the business and in accordance with AC&T policies and procedures. The manager coordinates and supervises store employees to promote efficient, safe, and profitable operations. This posting is intended to fill openings across 17 store locations in the tri-state area. The role oversees staffing and employee development, merchandise and inventory, customer relations, store reporting and finances, operating expenses, maintenance, cleanliness, and the security of store assets. The manager maintains store hours and adequate staffing, monitors operations across shifts, and takes or recommends corrective action when needed.

Requirements

Be at least 18 years old or have a work permit.
Be able to speak, read, understand, and write English.
Have the mathematical ability to make change, complete shift reports, and account for product quantities during vendor check-in.
Have sufficient visual sharpness to check customer identification when necessary.
Be able to read and understand instructions for electronic cash registers and other equipment.
Be able to lift up to 50 pounds and perform the listed stocking, cleaning, food-service, maintenance, and groundskeeping tasks.
Be able to work weekends, holidays, and extended hours when necessary.
Be able to communicate by telephone and/or store intercom.
Be able to tolerate exposure to gasoline fumes and cleaning products.

Responsibilities

Recruit, interview, screen, and recommend employment actions for store employees, including hiring, suspension, demotion, promotion, and termination.
Train and retrain employees on job skills, policies, and procedures; evaluate performance and issue verbal or written reprimands and warnings; recommend raises and promotions.
Enforce AC&T policies and procedures, schedule and conduct employee meetings, and review employee performance during shifts when a manager is not on duty.
Maintain appropriate merchandise stock by evaluating seasonal needs, holidays, events, promotions, sales, customer requests, and local competition.
Display merchandise and signage effectively and in accordance with merchandising goals and programs.
Ensure merchandise prices and codes are correct and determine when to mark down or write off old, damaged, or unusable merchandise.
Monitor vendor check-in, delivery quantities, wholesale charges, account credits, service quality, promptness, merchandise quality, and product rotation; resolve vendor problems with management.
Establish or help establish store objectives and customer-relations programs, including training employees to greet, thank, and converse with customers.
Prepare and evaluate operating reports, banking documents, and reports prepared by store employees; analyze them for trends, unusual shift activity, and store problems, and take corrective action.
Maintain store hours according to company guidelines and ensure every shift is properly staffed.
Control and minimize store operating expenses, including supply purchases.
Attend manager meetings and unemployment hearings when requested.
Recommend ways to increase sales, profits, and efficiency, and develop promotional activities.
Report equipment and property repair or maintenance problems, follow up on timely completion, and ensure the preventive maintenance plan is carried out.
Keep the store clean and well merchandised and ensure the interior, exterior, and premises are safe for customers and employees.
Maintain sound cash-handling, check-cashing, and credit-card procedures consistent with AC&T policy.
Promptly investigate and resolve cash or inventory discrepancies and unusual sales fluctuations or drops; take or recommend corrective action.
Ensure timely bank deposits and protect store assets, premises, and equipment.
Lift and carry items weighing up to 50 pounds at least once per shift; stock shelves and coolers; serve food from a food case maintained at a minimum of 140°F; and perform store cleaning and groundskeeping tasks.
Respond to fires by lifting and moving a 20-pound fire extinguisher, bend to pull up a 20-pound metal plate from an underground storage tank, climb a ladder to clean windows, and enter a 38°F cooler for up to 15 minutes at a time.
Communicate by telephone and/or store intercom and tolerate exposure to gasoline fumes and cleaning products.