Manager, Cardiovascular Priority Accounts-Detroit- Ann Arbor, MI

Novartis•Detroit, MI

2d•Remote

About The Position

The Manager, Cardiovascular Priority Accounts drives product pull-through for Novartis cardiovascular brands in targeted Priority Accounts and affiliated healthcare systems. This field-based and remote role covers an assigned geography and focuses on developing and implementing strategic account plans, coordinating institution-centric programs, and building relationships with senior partners and healthcare decision makers. The position enables account buying and healthcare professional ordering of Novartis products while identifying new business opportunities. The manager builds institutional advocacy for formulary adoption and appropriate use of approved products. The role works with administrative, clinical, operational, and financial partners to improve care pathways, transitions of care, treatment protocols, and workflows. It also involves assessing customer needs, integrating suitable injection locations into account workflows and electronic medical records, and understanding reimbursement, account economics, access models, payment programs, and industry trends. The position collaborates with local and cross-functional partners to develop and maintain account-specific business plans, provide product and disease-state presentations, identify opportunities and implementation challenges, and pursue product goals. The role requires expertise in institutional selling, cardiovascular disease and products, the U.S. healthcare landscape, complex account management, and health system structures. The territory is Detroit–Ann Arbor, Michigan; candidates must live within the territory or within a reasonable daily commuting distance of 50 miles from its border. Travel of 60–80% across a broad geography is required, with driving and/or flying within the territory. Relocation support and visa sponsorship are not offered.

Requirements

Bachelor’s degree from a four-year college or university.
At least 5 years of experience in pharmaceutical, biotech, healthcare, or a similarly structured industry with large, geographically dispersed teams.
At least 2 years of experience in specialty buy-and-bill.
At least 2 years of experience managing complex accounts, including major academic centers and hospitals.
Extensive account management expertise.
Extensive understanding of the cardiovascular community and a strong track record of therapeutic-area and product knowledge.
Proven ability to collaborate across functions in a matrix environment and develop strategic account plans aligned with customer and organizational objectives.
Customer and cross-functional expertise, understanding of the healthcare ecosystem, strong business acumen, and proficiency in technology and digital engagement.
Reside within the territory or within a reasonable daily commuting distance of 50 miles from the territory border.
Ability to travel 60–80% across a broad geography and drive and/or fly within the territory.
Fully valid and unrestricted driver’s license; driving is an essential function of the role.

Nice To Haves

Experience calling on assigned cardiovascular accounts.
Experience in two different types of cross-functional roles, such as Marketing, Medical, Market Access and Reimbursement, or Sales Leadership.

Responsibilities

Build institutional advocacy for formulary adoption of cardiovascular brands to support appropriate utilization of approved products.
Develop, coordinate, and implement strategic business plans for identified Priority Accounts and affiliated healthcare systems.
Build relationships with administrative decision makers and clinical, operational, and financial partners to optimize pathways, transitions of care, treatment protocols, and workflows.
Conduct periodic customer needs assessments, communicate insights, and work with partners to implement strategies and tactics.
Identify injection locations appropriate to account archetypes and care pathways, coordinating workflow and electronic medical record integration with administrative stakeholders and cross-functional teams.
Apply knowledge of inpatient and outpatient billable reimbursement, customer economics, access models, payment programs, and industry trends to account planning.
Maintain general awareness of Novartis price offerings and inform account administrators about available offerings.
Collaborate with local partners to create and maintain institution-specific business plans reflecting local market forces that influence product sales.
Use knowledge of disease states, the marketplace, competitors, the industry, and cross-functional activities to anticipate and address business opportunities and challenges.
Present product and disease-state information to physicians and their staff and build business relationships within accounts.
Lead cross-functional teams in creating, implementing, and updating business plans to achieve product goals.
Support cross-functional team members in identifying business opportunities and diagnosing business and implementation issues within assigned accounts.