Manager, Capital Markets Financial Analysis Hub

Cushman & Wakefield•Chicago, IL

3d•Onsite

About The Position

The Capital Markets Financial Analysis (CMFA) Hub Manager is a subject matter expert responsible for day-to-day management of the CMFA Hub’s financial analysis services supporting Cushman & Wakefield’s Investment Sales brokerage, including industrial, retail, and office property types. The manager oversees the execution of financial analysis requests by providing direction, conducting quality-control reviews, and applying subject matter expertise. The role also oversees team development and performance to ensure alignment with service-delivery expectations. The CMFA Hub Manager contributes to the Hub’s ongoing development through training and onboarding, standardized workflows, best practices, and continuous improvement initiatives that support high-quality, efficient service to brokers. The role works with brokers, leadership, support teams, and technology partners, and supports business development and adoption of the CMFA Hub. The ideal candidate will be based in Chicago, New York, or Washington, D.C., and available to work on-site in a local Cushman & Wakefield office. Team members may be expected to work across various time zones depending on the product types and markets they serve.

Requirements

Seven or more years of financial analysis and underwriting modeling experience; commercial real estate experience is strongly preferred.
Argus Enterprise and/or Excel cash-flow modeling experience.
High proficiency in Microsoft Office Suite, especially Excel.
Strong analytical skills and close attention to detail and accuracy.
Executive presence and the ability to communicate and interact with brokers and market leaders and contribute to successful transaction execution.
Experience leading teams and supporting the professional development of financial professionals, including remote workers or employees in different geographies.
Strong change-management and process-improvement capabilities, including experience with AI.
Strong problem-resolution, project-management, communication, and relationship-management skills.
Experience improving processes and procedures to standardize work and improve efficiency and quality, along with technical savvy to identify opportunities for automation or technical improvement.
Ability to balance and prioritize multiple priorities in a high-volume, fast-paced environment.
Ability to navigate challenges with a solution-oriented mindset and a sense of urgency.

Nice To Haves

Bachelor’s degree in Business, Finance, Real Estate, Accounting, Economics, or a related field; a master’s degree, MBA, or CPA is a plus.
A combination of education without a degree and corporate work experience may be considered.
Previous Capital Markets and/or brokerage team experience; a broker license is not required.
Prior management oversight with direct reports.

Responsibilities

Deliver strategic insights and recommendations to brokers and broker teams based on financial analysis findings, applying expertise in market, property, and commercial real estate conditions and trends.
Collaborate with broker and leadership stakeholders and support teams to provide an exceptional broker experience, balance workloads, and coordinate service delivery.
Monitor process and production behaviors, identify training needs, and provide solutions to productivity issues.
Delegate effectively while balancing involvement in transactional analysis and due diligence.
Oversee day-to-day CMFA Hub operations, including direct reports, analysis quality reviews, deadlines, and issue resolution.
Conduct quality-control reviews, communicate feedback promptly, and identify recurring themes for individual and team training and development.
Monitor Hub and analyst performance to identify opportunities to improve processes and deliverables and support continued development.
Lead, coach, train, and develop CMFA Hub Analysts, including completing performance evaluations.
Develop and deliver standardized analyst training materials for onboarding and ongoing development.
Create standardized best-practice workflow processes and guidelines, collaborating with broker teams to identify current-state processes and opportunities for standardization.
Collaborate with technology partners to identify, implement, and maintain automation and data-analysis solutions, including tools such as Salesforce, Argus, SharePoint, and Power BI.
Participate in business intelligence reporting and maintenance, ensuring workflow pipeline information, reporting data, and analytics are accurate, complete, and current.
Support business development activities that encourage use of the CMFA Hub in assigned markets or product groups.
Promote the CMFA Hub’s value proposition to Capital Markets brokers and identify opportunities to expand its services.
Develop and maintain productive relationships with brokers and market leadership.
Contribute to change-management efforts and help manage resistance related to process or service-delivery changes.
Promote Cushman & Wakefield’s core values and a culture of diversity, equity, and inclusion.
Perform other related duties as required or requested.