Manager, Capital Markets Financial Analysis Hub

Cushman & Wakefield•Washington, DC

4d•$127,500 - $150,000•Onsite

About The Position

The Capital Markets Financial Analysis (CMFA) Hub Manager is a subject matter expert who manages the Hub’s day-to-day delivery of financial analysis supporting Cushman & Wakefield’s Investment Sales brokerage services across industrial, retail, and office property types. The manager oversees execution of analysis requests by directing work, conducting quality-control reviews, and providing subject matter expertise. The role also oversees team development and performance to ensure consistent service delivery. The manager contributes to the CMFA Hub’s continued development through training and onboarding, standardized workflows, best practices, and continuous improvement initiatives. The position works with brokers, leadership, and support teams to deliver high-quality analysis and an effective broker experience, and collaborates with technology partners on automation and data-analysis solutions. The ideal candidate will be based in Chicago, New York, or Washington, D.C., and available to work on-site in a local Cushman & Wakefield office. Team members may be expected to work across various time zones depending on the product types and markets they serve.

Requirements

At least 7 years of financial analysis and underwriting modeling experience; commercial real estate experience is strongly preferred.
Argus Enterprise and/or Excel cash-flow modeling experience.
Highly proficient in Microsoft Office Suite, particularly Excel.
Strong analytical skills and high attention to detail and accuracy.
Ability to communicate and interact effectively with brokers and market leaders and contribute to successful transaction execution.
Experience leading teams and supporting the professional development of financial professionals, including remote or geographically distributed team members.
Strong ability to champion change and process improvement, including AI.
Strong problem-resolution, project-management, communication, and relationship-management skills.
Experience improving processes and procedures to standardize work and improve efficiency and quality, with technical savvy to identify automation or technical-improvement opportunities.
Ability to balance and prioritize multiple priorities in a high-volume, fast-paced environment.
Ability to address challenges with a solution-oriented mindset and sense of urgency.
A bachelor’s degree in business, finance, real estate, accounting, economics, or a related field is strongly preferred; education without a degree combined with corporate work experience may be considered.

Nice To Haves

Master’s degree, MBA, or CPA.
Previous Capital Markets and/or brokerage team experience; a broker license is not required.
Prior management oversight with direct reports.

Responsibilities

Deliver strategic insights and recommendations to brokers based on analysis findings, applying expertise in market, property, and commercial real estate conditions and trends.
Collaborate with broker and leadership stakeholders and support teams to provide an exceptional broker experience, balance workloads, and coordinate service delivery.
Monitor process and production behaviors, identify training needs, and provide solutions to productivity issues.
Delegate effectively while balancing involvement in transactional analysis and due diligence assignments.
Oversee day-to-day CMFA Hub operations, including direct reports, analysis quality, deadlines, and resolution of issues or conflicts.
Conduct quality-control reviews, communicate feedback, identify recurring themes, and use findings to guide individual and team training and development.
Monitor Hub and Analyst performance to identify opportunities for process and deliverable improvements and continued development.
Lead, coach, train, and develop CMFA Hub Analysts, including completing performance evaluations.
Develop and deliver Analyst training materials and resource tools to standardize onboarding and support continued development.
Create standardized, best-practice workflows and guidelines; work with broker teams to understand current processes and implement opportunities for standardization.
Collaborate with technology partners to identify, implement, and maintain automation and data-analysis solutions, including tools such as Salesforce, Argus, SharePoint, and PowerBI.
Participate in business intelligence reporting and maintenance, ensuring workflow pipeline information, reporting data, and analytics are accurate and complete.
Support business development activities that encourage use of the CMFA Hub in assigned markets or product groups.
Promote adoption of the CMFA Hub by communicating its value to Capital Markets brokers, identifying opportunities to expand services, and maintaining broker and market-leadership relationships.
Contribute to change-management efforts and help manage resistance related to process or service-delivery changes.
Promote Cushman & Wakefield’s core values and a culture of diversity, equity, and inclusion, leading by example.
Perform other related duties as required or requested.