Manager-B2B Growth Enablement

American Express•Atlanta, GA

About The Position

The Manager, B2B Growth Enablement is responsible for expansion sales across large and strategic customers in U.S. markets within the Global Commercial Services (GCS) division. Candidates must reside in the United States. The role grows and strengthens existing business by expanding or cross-selling the American Express B2B payment suite to existing GCG/LM clients. It works with Global and Large (G&L) CLM teams and GMNS partners (MA, COE, CLM) to identify opportunities, enhance customer relationships, and drive program growth, profitability, client satisfaction, and enablement success. The manager partners with American Express subject-matter experts to design and implement effective payment programs and oversees programs to support sustainable supplier management. The position builds relationships with decision makers in existing payment programs to demonstrate the value of American Express payment tools. It leads discussions on integrating B2B tools with customers’ ERP systems and conducts full procure-to-pay (P2P) workstream discussions. The manager should understand client technical environments, including ERP systems, procurement systems, and P2P solutions.

Requirements

  • Strong track record of identifying and closing complex B2B deals with proven results.
  • Effective communication skills and a consultative approach to service, sell, entrench, and drive success.
  • Strong interpersonal skills to partner with American Express subject-matter experts and consult with clients on best practices and B2B solutions.
  • Ability to build relationships and communicate effectively with Procurement, Finance, and Treasury professionals.
  • Strong interpersonal skills to identify and share best practices.
  • Experience leading and executing sales strategies, presentations, and negotiations.
  • Strong financial and analytical skills.
  • Experience sourcing and qualifying leads, managing a pipeline of multiple accounts, researching and understanding customer needs, and strategically planning to close sales through solutions selling.
  • Tenacious, focused, and results-oriented.
  • Ability to work in a virtual environment.
  • Must reside in the United States.
  • Must be eligible to work in the United States; American Express will not pursue visa sponsorship for these positions.

Responsibilities

  • Grow and entrench business by expanding or cross-selling the American Express B2B payment suite to existing GCG/LM clients.
  • Work with Global and Large (G&L) CLM teams to identify top B2B opportunities and enhance customer relationships to drive program growth, profitability, and client satisfaction.
  • Partner with American Express subject-matter experts to design and implement robust payment programs.
  • Provide ongoing program oversight to support sustainable supplier management.
  • Build relationships with key decision makers in existing payment programs and demonstrate the value of American Express payment tools.
  • Work with GMNS (MA, COE, CLM) partners to drive enablement success.
  • Lead discussions about integrating B2B tools with customers’ ERP systems and conduct full P2P workstream discussions.
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