Manager-B2B Growth Enablement

American Express
•Remote

About The Position

American Express is a global payments, network, and travel company and a leading issuer of cards. Global Commercial Services (GCS) partners with corporate clients on travel expense management and purchasing through payment solutions and expense management tools. The Manager - B2B Growth Enablement is responsible for expansion sales across large and strategic customers in US markets within GCS. Candidates must reside in the US. The role focuses on growing existing client business by expanding or cross-selling the American Express B2B payment suite. It partners with Global and Large CLM teams and internal subject-matter experts to identify opportunities, strengthen customer relationships, and develop and implement effective payment programs. The position also provides ongoing program oversight, with a focus on sustainable supplier management and client satisfaction. The manager works with GMNS partners to enable program success, builds relationships with client decision makers, and leads discussions about integrating B2B tools with organizational ERP systems and P2P workflows. The role requires understanding client technical environments, including ERP and procurement systems and P2P solutions. The position is virtual, and applicants must be eligible to work in the United States; American Express will not pursue visa sponsorship.

Requirements

  • Strong track record of identifying and closing complex B2B deals with proven results.
  • Effective communication skills and a consultative approach to service, sell, entrench, and drive success.
  • Strong interpersonal skills to partner with American Express subject-matter experts and consult with clients about best practices and B2B solutions.
  • Ability to build relationships and communicate effectively with Procurement, Finance, and Treasury professionals.
  • Ability to identify and share best practices.
  • Experience leading and executing sales strategies, presentations, and negotiations.
  • Strong financial and analytical skills.
  • Experience sourcing and qualifying leads, managing a multi-account pipeline, researching and understanding customer needs, and planning strategically to close sales through solutions selling.
  • Tenacious, focused, and results-oriented.
  • Ability to work in a virtual environment.
  • Must reside in the US.
  • Must be eligible to work in the US; American Express will not pursue visa sponsorship.

Responsibilities

  • Grow and entrench business by expanding or cross-selling the American Express B2B payment suite to existing GCG/LM clients.
  • Work with Global and Large (G&L) CLM teams to identify top B2B opportunities and improve customer relationships, program growth, profitability, and client satisfaction.
  • Partner with American Express subject-matter experts to develop and implement robust payment programs.
  • Provide ongoing program oversight, including sustainable supplier management.
  • Build relationships with key decision makers in existing payment programs and demonstrate the value of American Express payment tools.
  • Work with GMNS (MA, COE, CLM) partners to drive enablement success.
  • Lead discussions on integrating B2B tools with clients’ ERP systems and conduct full P2P work-stream discussions.
  • Lead and execute sales strategies, presentations, and negotiations.
  • Source and qualify leads, manage a pipeline across multiple accounts, research customer needs, and plan strategically to close sales through solutions selling.
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