Manager-B2B Growth Enablement
About The Position
The Manager - B2B Growth Enablement is responsible for expansion sales across large and strategic US customers within American Express Global Commercial Services (GCS). The role grows existing client relationships by expanding or cross-selling the American Express B2B payment suite, partnering with Global and Large Client Management teams and internal subject-matter experts to identify opportunities, develop payment programs, and achieve client growth, profitability, and satisfaction. The position includes ongoing program oversight and supplier management, as well as leading client discussions about integrating B2B tools with ERP systems and conducting procure-to-pay (P2P) workstream discussions. The successful candidate understands client technical environments, including ERP, procurement, and P2P solutions, and can work effectively in a virtual environment. Candidates must reside in the US and be eligible to work in the US without visa sponsorship. American Express describes its culture as centered on innovation, shared values, leadership behaviors, and supporting customers, communities, and colleagues. The company offers support for employee well-being, learning, and career development. Work arrangements may be onsite, hybrid, or fully virtual depending on the role and business needs. The expected salary range is determined with consideration of location, experience, and other job-related factors; no numeric range is provided in the posting.
Requirements
- Strong track record of identifying and closing complex B2B deals, with proven results.
- Effective communication skills and a consultative approach to service, sales, entrenchment, and driving success.
- Strong interpersonal skills to partner with American Express subject-matter experts and consult with clients on best practices and B2B solutions.
- Ability to build relationships and communicate effectively with Procurement, Finance, and Treasury professionals.
- Strong interpersonal skills for identifying and sharing best practices.
- Experience leading and executing sales strategies, presentations, and negotiations.
- Strong financial and analytical skills.
- Experience sourcing and qualifying leads, managing a pipeline across multiple accounts, researching and understanding customer needs, and strategically closing sales through solutions selling.
- Tenacious, focused, and results-oriented.
- Ability to work in a virtual environment.
- Must reside in the US.
- Must be eligible to work in the US; American Express will not pursue visa sponsorship.
Responsibilities
- Grow and entrench business by expanding or cross-selling the American Express B2B payment suite to existing GCG/LM clients.
- Work with Global and Large (G&L) CLM teams to identify top B2B opportunities and strengthen customer relationships to drive program growth, profitability, and client satisfaction.
- Partner with American Express subject-matter experts to develop and implement robust payment programs.
- Provide ongoing program oversight, including sustainable supplier management.
- Use relationship and program management skills to facilitate subject-matter expert involvement in designing and implementing payment programs.
- Build relationships with key decision-makers in existing payment programs and demonstrate the value of American Express payment tools.
- Work with GMNS (MA, COE, CLM) partners to drive enablement success.
- Lead discussions about integrating B2B tools with clients' ERP systems and conduct full P2P workstream discussions.
- Understand clients' technical environments, including ERP systems, procurement systems, and P2P solutions.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% company match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
- 20+ weeks of paid parental leave for all parents, including leave for pregnancy, adoption, or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors, depending on location
- Free and confidential counseling support through the Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
