Manager - Accessories & Shoes - Orchard Corners Rack

Nordstrom•Lenexa, KS

About The Position

As a Sales Department Manager, you are a critical leader in the store, coaching, developing, and motivating your team to deliver outstanding customer service. You recruit, hire, train, develop, and motivate employees; lead by example in meeting personal and company goals; and emphasize excellent customer service. You use fashion knowledge and business skills to create a business plan that helps your team meet department, store, and individual goals. You build lasting customer relationships and loyalty through active selling on the floor, and partner with the merchant team to ensure the department has merchandise customers will love. The stated annual pay range is $43,500 to $70,000. Pay offers depend on location and job-related knowledge, skills, and experience. Commission rates for apparel, shoes, and accessories sales typically range from 3% to 14.5%. The position may also be eligible for performance-based incentives or bonuses. Nordstrom offers benefits to support employees and their families, including medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and employee assistance program resources. Other listed benefits include 401(k), PTO accruals, and holidays. Eligibility requirements may apply based on location, job level, classification, and length of employment.

Requirements

At least 1 year of successful retail management experience.
Experience leading and motivating teams.
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
Passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.
Proven track record of developing, planning, and executing business strategies to maximize opportunities.
Strong communication and interpersonal skills to inspire, direct, and lead.

Nice To Haves

Prior experience in a Rack Store is preferred for Nordstrom Stores roles.
Prior experience in a Nordstrom Store is preferred for Nordstrom Rack roles.

Responsibilities

Recruit, hire, train, develop, and motivate the team.
Lead by example, set and exceed personal and company goals, and emphasize outstanding customer service.
Use fashion knowledge and business skills to create a business plan that enables the team to meet department, store, and individual goals.
Build lasting customer relationships and loyalty by actively selling on the floor.
Partner with the merchant team to ensure the department has merchandise customers will love.