Manager - Accessories & Shoes - Orchard Corners Rack

Nordstrom•Lenexa, KS

11d•$43,500 - $70,000

About The Position

As a Sales Department Manager, you are a critical leader in the store, coaching, developing, and motivating your team to deliver outstanding customer service. You recruit, hire, train, develop, and motivate your team; lead by example in setting and exceeding goals; and use fashion knowledge and business skills to create a business plan that helps the team meet department, store, and individual goals. You build customer relationships and loyalty by actively selling on the floor, and partner with the merchant team to ensure the department has merchandise customers will love. The role requires at least one year of successful retail management experience, experience leading and motivating teams, and the ability to succeed in a commission-based environment. Preferred experience includes working in a Rack Store for Nordstrom Stores roles or in a Nordstrom Store for Nordstrom Rack roles. The stated annual pay range is $43,500–$70,000, depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Nordstrom offers benefits that may include medical, vision, dental, retirement, paid time away, life insurance, disability coverage, merchandise discounts, and EAP resources; eligibility requirements may apply.

Requirements

At least 1 year of successful retail management experience.
Experience leading and motivating teams.
Competitive drive and entrepreneurial confidence to succeed in a commission-based environment.
Passion for teaching and coaching employees to achieve goals and deliver outstanding customer service.
Proven track record of developing, planning, and executing business strategies to maximize opportunities.
Strong communication and interpersonal skills to inspire, direct, and lead.

Nice To Haves

For Nordstrom Stores roles: prior experience in a Rack Store is preferred.
For Nordstrom Rack roles: prior experience in a Nordstrom Store is preferred.

Responsibilities

Recruit, hire, train, develop, and motivate the team.
Lead by example by setting and exceeding personal and company goals while emphasizing outstanding customer service.
Use fashion knowledge and business skills to develop a business plan that supports department, store, and individual goals.
Build long-lasting customer relationships and loyalty by actively selling on the floor.
Partner with the merchant team to ensure the department has merchandise customers will love.
Coach and develop employees to achieve goals and deliver outstanding customer service.