Manager 2 - Unified Care Team

City of Seattle•Seattle, WA

4d•Hybrid

About The Position

Seattle Parks and Recreation (SPR) provides services and programs for residents using public spaces, including parks, community centers, specialty gardens, and swimming pools. Its mission is to support healthy people, a thriving environment, and a vibrant community by equipping employees and the public for well-being. SPR is committed to advancing equity and social justice throughout the department and in every neighborhood. The Unified Care Team (UCT) coordinates work across more than a dozen city departments and partners to help keep Seattle’s public spaces, sidewalks, and streets open and accessible. The Manager 2 reports to the Manager 3 and supports the Manager 3 and Manager 1 in planning, prioritizing, and directing encampment-related UCT operations. The role provides leadership and management for all five North SPR UCT Council Districts and oversees one Crew Chief and approximately thirty full-time employees through subordinate supervisory staff. Teams maintain citywide Parks and Right of Way (ROW) areas by addressing trash and debris associated with encampments, obstructions, hazards, RVs, and lived-in vehicles, supporting safe, accessible, and well-maintained public spaces. The position is classified as Manager 2, Parks & Recreation. The full salary range is $56.57–$84.88 per hour, with salary determined during the offer stage. The City currently requires full-time employees to work in the office three days per week. The City of Seattle offers vacation, holiday, and sick leave, as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents.

Requirements

Bachelor’s degree in Public Administration, Business Administration, or a related field; comparable combinations of education, training, and experience may be evaluated as a substitute.
At least two years of progressive experience managing staff with direct and indirect supervision, including hiring, assigning work, evaluating performance, and managing staff performance.
Experience managing, regulating, and carrying out safety measures or OSHA-related safety rules.
Experience working with maintenance crews and removing encampments and managing cleanup in urban cities, forested areas, or related park or landscape maintenance settings.
Current Washington State driver’s license or evidence of equivalent mobility.
Ability to work flexibly and comfortably with people at all levels of City government on local and regional issues.
Strong analytical skills and ability to handle multiple tasks while changing priorities swiftly.
Experience with Microsoft 365 products.

Nice To Haves

Experience managing and directing a multi-skilled, specialized crew that includes bio-hazard workers, laborers, and heavy equipment operators.
Understanding of traffic control and safety practices for operations involving hazardous substances.

Responsibilities

Respond in a timely manner to concerns, questions, and requests from Parks and other city personnel, as well as members of the public.
Collaborate with supervisory staff on personnel processes, including recruitment and hiring, safety training, employee development, disciplinary review, and related matters.
Lead strategic efforts within the district and represent the department at events, meetings, and multi-department task forces or committees addressing encampment and homelessness issues.
Build community relationships within the districts and contribute to the overall leadership of the unit as a member of the senior management team.
Develop partnerships and collaborate with other agencies, advisory councils, neighborhood associations, businesses, volunteer groups, and other community groups to maximize resources and program efforts.
Maintain a responsive customer-service approach that seeks to improve park and ROW safety, security, and accessibility.
Analyze and evaluate current and future unit needs through strategic thinking.
Manage an $11.5 million budget with sound fiduciary responsibility, including accurate record keeping, expense distribution, and revenue recovery as dictated by the annual budget.
Promote and follow the Parks, UCT, and City of Seattle mission statements, values, and expectations.
Lead and manage encampment-related operations across the five North SPR UCT Council Districts, overseeing one Crew Chief and approximately thirty full-time employees through subordinate supervisory staff.