Management Trainee Program

The Buckle, Inc.•Garfield Township, MI

10d•Onsite

About The Position

The Management Trainee helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for its Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager, the trainee develops sales, recruiting, and leadership skills in preparation to become a Store Manager. The role also shares responsibility for training and motivating Teammates and acts as Store Manager when the Store Manager is absent. The position requires delivering friendly, knowledgeable Guest service and achieving individual sales goals while helping Teammates meet sales and service standards. It supports recruiting, interviewing, onboarding, training, coaching, merchandising, inventory and store operations, and participates in planning and leading the store team. The trainee follows Buckle policies and procedures, maintains store standards, and may travel to cover other stores in the District. The schedule is flexible and may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, according to business needs. The role regularly takes place in a retail store with a usually moderate noise level. Physical activities include standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and speaking and hearing; sitting is occasional. The position requires the ability to lift and maneuver 50 pounds throughout the store and backroom. Travel, including overnight travel, is required as needed, and relocation may be required. No visa sponsorship is available.

Requirements

Ability to provide a high level of customer service and contribute to a positive team spirit.
Ability to meet sales goals and perform sales, merchandising, and operational duties.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel and cover other stores within the District based on business needs.
Ability to operate a motor vehicle and travel, including overnight, as required.
Relocation may be required.
Ability to perform the listed physical duties, including lifting and maneuvering 50 pounds throughout the store and backroom.
No visa sponsorship is available.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study is preferred.
One to three months of related retail experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Greet Guests warmly, answer questions, recommend and locate merchandise, anticipate Guest needs, and provide a personalized shopping experience.
Demonstrate product knowledge and share sales education with the team; maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide daily and support Guest loyalty and business-builder goals.
Build Guest relationships and model strong customer service, selling skills, and leadership standards.
Assist in leading, directing, motivating, educating, coaching, and counseling Teammates; recruit candidates, participate in interviews, and help set up interviews.
Develop Teammates’ skills in accountability, shift orientation, loss prevention, sales presentation, and visual merchandising standards.
Manage assigned product categories, including denim, shoes, promotions, and supplies; maintain store standards and ensure merchandise is sized and freight is displayed appropriately.
Complete the Management Trainee Program’s weekly topics, assignments, and reviews; review completed assignments with the District Manager.
Communicate and build effective working relationships with the Area Manager, District Manager, and Corporate Office to support store operations.
Accurately complete opening and closing procedures, register balancing, and bank deposits; follow loss prevention policies and store key controls.
Handle returns, exchanges, operational duties, and emergencies in the Store Manager’s absence in accordance with company procedures.
Monitor supplies, maintain a clean, organized, shoppable store, communicate repair needs, and provide feedback about sales, Teammate performance, and merchandise handling.
Communicate policy violations and Teammate or Guest concerns to the appropriate manager or Human Resources in a timely, confidential manner.
Apply Buckle’s Code of Ethics, policies, procedures, and handbooks.
Support the Store Manager in planning and leading the team, reviewing work with Teammates, participating in team meetings, and completing new-hire onboarding paperwork.
Prepare for a Store Manager role by collaborating in supervising Teammates, including recruiting, interviewing, training, reviewing, delegating, scheduling, and leading; act as Store Manager in their absence.
Travel to and cover other stores within the District based on business needs.
Perform assigned special projects and other duties while contributing to a positive team spirit and delivering a high level of customer service.