Management Trainee Program

Southgate Mall•Missoula, MT

2d•Onsite

About The Position

The Management Trainee helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The position performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine cleaning. Working directly with the Store Manager, the trainee develops sales, recruiting, and leadership skills in preparation to become a Store Manager. The role also shares responsibility for training and motivating Teammates and acts as Store Manager in their absence. The position includes a structured Management Trainee Program with weekly topics, assignments, and reviews, as well as responsibilities supporting guest service, sales, visual merchandising, store operations, and leadership. The role is based in a retail store setting and may involve a flexible schedule, travel to cover other stores, and relocation.

Requirements

Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Ability to relocate if required.
No visa sponsorship is available.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study.
One to three months of related retail experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Provide friendly, engaging Guest service; answer questions and recommend, select, or locate merchandise based on Guest needs.
Anticipate Guest needs, suggest additional items, create a wardrobing experience, and demonstrate product knowledge.
Maintain knowledge of current sales, promotions, payment and exchange policies, and security practices.
Meet personal sales, sales-per-hour, average sales, and total net sales goals, and use the Sales Presentation Guide daily.
Build Guest relationships and a client-based business, and support Guest loyalty initiatives including fit appointments, the Buckle credit card, and Guest Connect.
Model and demonstrate leadership in customer service and selling, maintaining high standards whether or not the Manager is present.
Help lead, direct, motivate, and educate new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Motivate Teammates to initiate and complete daily tasks; assist the Store Manager with coaching and counseling.
Recruit for the store, participate in interviews with the Store Manager, and arrange interviews.
Help Teammates implement, evaluate, and create visual displays according to Buckle guidelines; manage product categories including denim, shoes, promotions, and supplies.
Maintain store standards, ensure the sales floor is consistently sized, and display new freight appropriately.
Complete the Management Trainee Program assignments and reviews, including reviewing completed assignments with the District Manager.
Build communication and working relationships with the Area Manager, District Manager, and Corporate Office to support store operations.
Accurately complete store opening and closing procedures, register balances, and daily bank deposits on time.
Implement company developments under the Store Manager’s direction and follow loss prevention policies and store key controls.
Handle returns, exchanges, and operational or loss-prevention duties in the Store Manager’s absence.
Communicate feedback about sales, Teammate performance, merchandise handling, repairs, policy violations, and Teammate or Guest concerns to the appropriate leaders.
Monitor and maintain adequate supplies and keep the store clean, organized, and shoppable.
Handle emergencies in the Store Manager’s absence according to Company guidelines.
Apply Buckle’s Code of Ethics, policies, procedures, and handbooks.
Support the Store Manager in planning and leading the Team, conducting daily reviews, participating in Team meetings, and completing new-hire onboarding paperwork.
Collaboratively supervise Teammates under store management’s supervision, including recruiting, interviewing, training, reviewing, delegating, scheduling, and leading.
Act as Store Manager in their absence and travel to cover other stores within the District as business needs require.
Perform assigned special projects and other duties.