Management Trainee Program

Grand Traverse Mall•Traverse City, MI

9d•Onsite

About The Position

The Management Trainee helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager, the Trainee develops sales, recruiting, and leadership skills in preparation to become a Store Manager. The position also helps train and motivate Teammates and acts as Store Manager in the manager’s absence. The role provides Guest service, supports sales goals and guest loyalty, helps recruit and develop Teammates, maintains visual merchandising and store standards, and carries out store operations. The Management Trainee completes a structured program with weekly topics, assignments, and reviews, and communicates with store and district leadership. The job involves working in a retail store setting, with a usually moderate noise level. The schedule may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Travel to cover other stores within the district and overnight travel may be required; relocation may also be required.

Requirements

Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to travel and cover other stores within the District based on business needs; ability to travel overnight as required.
Ability to operate a motor vehicle.
Relocation may be required.
No visa sponsorship is available.
Ability to perform the physical demands of the position, including standing, walking, handling items, reaching, climbing or balancing, jumping, stooping, kneeling, crouching, crawling, and talking or hearing.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study preferred.
One to three months of related retail experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Greet Guests, provide friendly and knowledgeable service, answer questions, recommend and locate merchandise, and anticipate Guest needs.
Demonstrate product knowledge and sales education, share information with the Team, and stay informed about sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide daily; and support guest loyalty and Buckle business builders.
Build Guest relationships and model leadership in customer service and selling skills.
Help lead, direct, motivate, train, and educate new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Motivate Teammates to complete daily tasks and assist the Store Manager with coaching and counseling.
Recruit for the store, participate in interviews with the Store Manager, and help arrange interviews.
Help Teammates implement, evaluate, and create visual displays based on Buckle guidelines; manage product categories such as denim, shoes, promotions, and supplies.
Maintain store standards, ensure the sales floor is sized consistently, and display new freight appropriately.
Complete the Management Trainee Program’s weekly topics, assignments, and reviews, and review assignments with the District Manager.
Communicate and build relationships with the Area Manager, District Manager, and Corporate Office to support store operations.
Complete store opening and closing procedures, register balances, and bank deposits accurately and on time.
Implement company policies, procedures, organizational changes, and merchandise offerings as directed by the Store Manager.
Follow loss-prevention policies and key controls, and handle returns, exchanges, and additional operational and loss-prevention duties when the Store Manager is absent.
Provide the Store Manager with feedback about sales, Teammate performance, merchandise handling, and store repair needs.
Maintain adequate supplies and a clean, organized, shoppable store; handle emergencies in the Store Manager’s absence according to company guidelines.
Report policy violations and Teammate or Guest concerns to the Store Manager, District Manager, and/or Human Resources in a timely and confidential manner.
Apply Buckle’s Code of Ethics, policies, procedures, and handbooks.
Support the Store Manager with Team planning and leadership, daily reviews with Teammates, Team meetings, and completion of new-hire onboarding paperwork.
Collaboratively supervise Teammates under store management supervision; responsibilities may include recruiting, interviewing, training, reviewing, delegating, scheduling, and leading.
Act as Store Manager in the Store Manager’s absence and travel to cover other stores within the District when business needs require.
Perform assigned special projects and other duties while contributing to a positive team spirit and high level of customer service.