Management Trainee Program

Arbor Place Mall•Douglasville, GA

10d•Onsite

About The Position

The Management Trainee helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager, the trainee develops sales, recruiting, and leadership skills in preparation for becoming a Store Manager. The role also helps train and motivate Teammates and acts as Store Manager when the manager is absent. The position includes completing an extensive Management Trainee Program with weekly topics, assignments, and reviews, and reviewing completed assignments with the District Manager. The Management Trainee supports the effective operation of the store, follows company policies and procedures, and contributes to a positive team environment and high level of customer service. The role is based in a retail store setting with usually moderate noise. It requires regular standing and walking, handling merchandise, reaching, climbing or balancing, jumping, stooping, kneeling, crouching or crawling, and talking or hearing. The teammate must be able to lift and maneuver 50 pounds throughout the store and backroom. The position may require flexible scheduling, including mornings, evenings, weekends, the day of and day after Thanksgiving and Christmas, travel to other stores within the district, overnight travel, and relocation.

Requirements

Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of and day after Thanksgiving and Christmas, based on store and business needs.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Relocation may be required.
No visa sponsorship is available.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study preferred.
One to three months of related retail experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Greet Guests, provide friendly and engaging service, answer questions, and recommend and locate merchandise based on Guest needs.
Anticipate Guest needs by suggesting additional items and creating a wardrobing experience; demonstrate product knowledge and share sales education with the Team.
Maintain knowledge of current sales, promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide daily and contribute to Guest loyalty and sales initiatives.
Build Guest relationships and model leadership in customer service and selling skills.
Help lead, direct, motivate, and educate new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Motivate Teammates to initiate and complete daily tasks; assist the Store Manager with coaching and counseling in accordance with company policies.
Recruit candidates, participate in interviews with the Store Manager, and support interview scheduling.
Help Teammates implement, evaluate, and create visual displays based on Buckle guidelines; manage product categories including denim, shoes, promotions, and supplies.
Maintain store standards, ensure merchandise is sized and freight is displayed appropriately, and keep the store clean, organized, and shoppable.
Complete the Management Trainee Program’s weekly topics, assignments, and reviews, and review completed assignments with the District Manager.
Communicate and build effective working relationships with the Area Manager, District Manager, and Corporate Office to support store operations.
Accurately complete store opening and closing procedures, register balances, and bank deposits on time.
Implement company developments under the Store Manager’s direction; follow Loss Prevention policies and store key controls.
Handle returns, exchanges, and other operational and Loss Prevention duties when the Store Manager is absent.
Monitor supplies, communicate repair needs and merchandise-handling concerns, and provide feedback on sales and Teammate performance.
Handle emergencies in the Store Manager’s absence according to company guidelines and promptly communicate policy violations or Teammate and Guest concerns to appropriate leaders or Human Resources.
Support daily team planning and reviews, participate in team meetings, and help ensure new-hire onboarding paperwork is completed promptly and accurately.
Collaboratively supervise, recruit, interview, train, review, delegate, schedule, and lead Teammates under store management’s supervision; act as Store Manager in the manager’s absence.
Travel to and cover other stores within the district as business needs require.
Perform other duties and special projects as assigned.