Management Trainee Program

Birchwood Mall•Fort Gratiot, MI

3d•Onsite

About The Position

The Management Trainee’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager, the Management Trainee develops sales, recruiting, and leadership skills in preparation to become a Store Manager. The role shares responsibility for training and motivating Teammates and acts as Store Manager in the Store Manager’s absence. The Management Trainee completes an extensive program with weekly topics, assignments, and reviews, and reviews completed assignments with the District Manager. The position supports sales and Guest service, teammate recruiting and development, visual merchandising, store operations, and supervisory leadership. The role may require a flexible schedule, travel to cover other stores in the District, overnight travel, and relocation.

Requirements

Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to operate a motor vehicle and travel, including overnight as required.
Relocation may be required.
No visa sponsorship is available.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to regularly stand, walk, use hands to finger, handle, or feel, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.
Bachelor’s degree from a four-year college or university in a relevant field; or one to three months of related retail experience and/or training; or an equivalent combination of education and experience.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study is preferred.

Responsibilities

Greet Guests, provide engaging and knowledgeable service, answer questions, recommend and locate merchandise, anticipate Guest needs, and build Guest relationships.
Demonstrate product knowledge and sales skills, share product and sales education with the Team, communicate current promotions and relevant store policies, and use the Sales Presentation Guide.
Meet personal sales-per-hour, average sales, total net sales, guest loyalty, fit appointment, Buckle credit card, and Guest Connect performance standards.
Model customer service and selling skills and maintain leadership actions and high standards whether or not the Manager is present.
Help lead, direct, motivate, train, and educate new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
Motivate Teammates to complete daily tasks; assist the Store Manager with coaching and counseling; recruit candidates, participate in interviews, and set up interviews.
Develop and educate Teammates in creating, implementing, and evaluating visual displays according to Buckle guidelines; manage product categories including denim, shoes, promotions, and supplies.
Maintain store standards, ensure the sales floor is consistently sized, and display new freight appropriately.
Complete the Management Trainee Program’s weekly topics, assignments, and reviews, and review completed assignments with the District Manager.
Build communication and working relationships with the Area Manager, District Manager, and Corporate Office to support effective store operations.
Accurately complete store opening and closing procedures, register balances, and daily bank deposits; implement company developments and follow loss prevention policies and store key controls.
Handle returns, exchanges, and other operational and loss prevention duties in the Store Manager’s absence.
Provide feedback about sales, Teammate performance, merchandise handling, store repairs, and concerns or policy violations to appropriate managers or Human Resources.
Monitor supplies, maintain a clean, organized, and shoppable store, and handle emergencies in the Store Manager’s absence according to company guidelines.
Support the Store Manager in planning and leading the Team, reviewing with Teammates, participating in Team meetings, and completing new-hire onboarding paperwork.
Collaboratively supervise Teammates under store management’s supervision and carry out recruiting, interviewing, training, reviewing, delegating, scheduling, and leadership responsibilities in accordance with company policies and applicable laws.
Act as Store Manager in their absence and travel to cover other stores within the District based on business needs.
Perform assigned special projects and other duties while contributing to a positive team spirit and high level of customer service.