Management Trainee Program

The Buckle, Inc.•Fort Gratiot Charter Township, MI
•Onsite

About The Position

The Management Trainee’s primary responsibility is to help fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise display and pulls, register procedures, and routine facility cleaning. The trainee works directly with the Store Manager to develop sales, recruiting, and leadership skills in preparation for becoming a Store Manager. The role also shares responsibility for training and motivating Teammates and acts as Store Manager in their absence. The position includes providing Guest service and generating sales; helping recruit, train, develop, and motivate Teammates; maintaining visual merchandising and store standards; supporting store operations; and assisting with team leadership. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Travel to cover other stores in the district may be required, including overnight travel. Relocation may be required. The position regularly takes place in a retail store setting with a usually moderate noise level. Physical duties include standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing. The role occasionally requires sitting and the ability to lift and maneuver 50 pounds throughout the store and backroom. Full-time benefits are available after the applicable waiting period.

Requirements

  • Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
  • Bachelor’s degree from a four-year college or university in a relevant field, or one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on business needs.
  • Ability to operate a motor vehicle and travel, including overnight as required.
  • Ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Ability to perform the physical demands of the role, including standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
  • No visa sponsorship is available.

Nice To Haves

  • Bachelor’s degree from a four-year college or university in a relevant field of study is preferred.

Responsibilities

  • Greet Guests, answer questions, recommend and locate merchandise, anticipate Guest needs, and provide friendly, engaging service.
  • Demonstrate product knowledge and share sales education with the Team; maintain knowledge of sales, promotions, payment and exchange policies, and security practices.
  • Meet personal sales, sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide daily and support Teammates’ sales presentations.
  • Meet or exceed performance standards for business builders and Guest loyalty, including fit appointments, Buckle credit card, and Guest Connect; build Guest relationships and client-based business.
  • Model leadership, customer service, and selling skills, and maintain high standards whether or not the Manager is present.
  • Help lead, direct, motivate, and educate new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards.
  • Motivate Teammates to complete daily tasks and assist the Store Manager with coaching and counseling in accordance with Buckle policies.
  • Recruit for the store, participate in interviews with the Store Manager, and support interview scheduling.
  • Help Teammates implement, evaluate, and create visual displays according to Buckle guidelines; manage product categories such as denim, shoes, promotions, and supplies.
  • Maintain store standards, ensure the sales floor is appropriately sized, and display new freight appropriately.
  • Complete the Management Trainee Program’s weekly topics, assignments, and reviews; review completed assignments with the District Manager.
  • Communicate and build effective working relationships with the Area Manager, District Manager, and Corporate Office to assist with store operations.
  • Accurately complete store opening and closing procedures, register balancing, and bank deposits; follow loss prevention policies and store key controls.
  • Implement company developments, policies, procedures, organizational changes, and merchandise offerings under the Store Manager’s direction.
  • Handle returns, exchanges, and other operational and loss prevention duties in the Store Manager’s absence; respond to emergencies according to company guidelines.
  • Convey feedback to the Store Manager about sales, Teammate performance, merchandise handling, and store repair needs; maintain adequate supplies.
  • Maintain a clean, organized, and shoppable store; communicate policy violations and Teammate or Guest concerns promptly and confidentially to the appropriate leaders or Human Resources.
  • Understand and apply Buckle’s Code of Ethics, policies, procedures, and handbooks.
  • Support the Store Manager in planning and leading the team, reviewing work with Teammates, participating in team meetings, and completing new-hire onboarding paperwork accurately and promptly.
  • Collaboratively supervise Teammates under store management’s supervision, including recruiting, interviewing, training, reviewing, delegating, scheduling, and leading; act as Store Manager in their absence.
  • Travel to cover other stores in the district based on business needs and perform special projects and other assigned duties.
  • Perform job duties with a high level of customer service while contributing to a positive team spirit.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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