Management Trainee

MFA Oil Company•Osage Beach, MO

10d

About The Position

Big O Management Trainees perform a variety of store functions while learning management skills and demonstrating increasing proficiency in preparation for managing a Big O Tire Store. Responsibilities include controlling costs, managing profitability, training and developing employees, maintaining facility appearance, ensuring operational procedures are followed, interacting with customers, resolving customer complaints, and meeting service standards. The trainee works directly with Big O Store Managers, Assistant Managers, and Territory Managers across store operations, including sales, office, and shop management. The role develops skills in staffing, employee training, budgeting, sales, vehicle inspections, customer service, financial and inventory processes, merchandising, and maintaining store facilities. Employees may also be assigned other duties and are expected to follow company and position-specific policies and procedures. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer. MFA Petroleum is a subsidiary of MFA Oil Company and operates Big O Tires franchises in Missouri, Arkansas, and Kansas. The company describes opportunities for internal advancement and professional development, including on-the-job training and educational expense assistance for eligible employees pursuing education aligned with their employment.

Requirements

Be at least 18 years of age.
Be able to obtain the appropriate state Motor Vehicle Inspection license within one year of hire.
Be able to learn new concepts and use technical materials.
Be able to consistently operate a computer and other office productivity machinery.
Have strong verbal communication skills, including the ability to speak persuasively and lead team meetings.
Be able to perform basic mathematical calculations, including arithmetic, averages, percentages, and making change.
Be available to work holidays, weekends, and after regular business hours as needed.
Have a valid driver’s license for travel between training locations and moving customer vehicles in and out of the shop.
Be able to travel overnight infrequently.
Be willing and able to work with hazardous materials and consistently work in outdoor weather conditions.
Be able to safely operate automatic and manual transmission vehicles.
Be willing and able to comply with Personal Protection Equipment (PPE) regulations.
Have vision, hearing, speech, and the ability to detect odors.
Be able to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 75 pounds.
Be able to work effectively independently and in a team environment.
Be able to prioritize and plan work activities and use time efficiently.
Be able to speak, read, write, and understand English to communicate with customers, coworkers, and supervisors.
Meet company requirements, including successful pre-employment screenings.
Have legal authorization to work in the United States of America.

Nice To Haves

High school diploma or GED equivalent.
Two or more years of experience in retail or sales.
One or more years as a member of the Big O Tires team.
Ability to work at a fast pace.
Ability to effectively lead and motivate a team.
Strong verbal communication skills.
Sales abilities.
Ability to manage multiple tasks and projects.
Ability to perform detail work accurately.

Responsibilities

Coordinate store operations, including sales, office, and shop management.
Staff the store, implement training programs, and execute company programs, policies, and procedures.
Set goals and strategies to meet budgeted sales, gross profit, expense-control, and payroll objectives.
Develop the ability to perform all aspects of store operations, including shop, sales, office, and management duties.
Promote sales by explaining the benefits of services and products to customers.
Perform vehicle inspections, print vehicle-owner manual maintenance requirements, prioritize and promote needed products and services, and review work orders for accuracy.
Shadow the Store Manager in hiring and employee evaluation processes and provide input on employee performance.
Guide staff in resolving difficult questions and customer concerns.
Work with the Store Manager to conduct weekly meetings covering safety, store policies and procedures, and product information changes.
Review and analyze profit and loss statements, balance sheets, payroll projections, and company P-card reconciliations.
Open and close the location promptly and consistently according to store hours.
Perform store financial tasks, including accounts payable and receivable, daily cash-handling oversight, and coordination and verification of daily bank deposits.
Maintain accurate inventory through receiving and entering assets and orders, daily spot checks, bi-weekly reordering, and month-end physical inventory; report overages or shortages.
Complete required reports and provide information to company personnel in a timely manner.
Recommend and implement merchandising, advertising, and promotions to market products.
Maintain the internal and external appearance of the store to Big O Tires standards.
Train new employees and develop the skills of the team.
Clean facilities, tools, and equipment, and stock shelves.
Complete daily Today’s Class Technician training and other required training in a timely manner.
Perform other duties as assigned.

Benefits

Competitive wages.
Paid time off.
Paid company holidays.
Opportunity for eligible employees to share in company success through profit sharing and/or performance incentives.
Medical, dental, and vision benefits.
Employee assistance program.
Company-paid life insurance.
Short- and long-term disability benefits.
401(k) plan with company match and pre-tax and Roth options.
On-the-job training and professional development opportunities.
Educational expense assistance for employees pursuing education aligned with their employment.