Management Trainee Program

Hamilton Town Center•Noblesville, IN
•Onsite

About The Position

The Management Trainee’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager, the Management Trainee develops sales, recruiting, and leadership skills in preparation to become a Store Manager. The position shares responsibility for training and motivating Teammates and acts as Store Manager in their absence. The role supports sales generation and Guest service, recruiting and developing Teammates, visual merchandising, store operations, and leadership. Duties include providing product recommendations and service, meeting sales goals, supporting interviews and training, maintaining store presentation and inventory, completing opening and closing procedures, handling operational and loss-prevention responsibilities, and communicating with store and district leadership. The Management Trainee completes a structured program with weekly topics, assignments, and reviews. The position regularly works in a retail store setting with a usually moderate noise level. The role requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, depending on business needs. Travel to and coverage of other stores within the district may be required, including overnight travel; relocation may also be required.

Requirements

  • Ability to perform the essential duties satisfactorily, with reasonable accommodations where applicable.
  • Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
  • Ability to operate a motor vehicle and travel, including overnight travel as required.
  • Relocation may be required.
  • Physical ability to regularly stand, walk, use hands to handle or feel objects, reach, climb or balance and jump, stoop, kneel, crouch or crawl, and talk or hear; occasional sitting is required.
  • Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
  • Vision abilities including close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
  • No visa sponsorship is available.

Nice To Haves

  • Bachelor’s degree from a four-year college or university in a relevant field of study preferred.
  • One to three months of related retail experience and/or training, or an equivalent combination of education and experience.

Responsibilities

  • Greet Guests, provide friendly and engaging service, answer questions, recommend and locate merchandise, anticipate needs, and help create a wardrobing experience.
  • Maintain product knowledge and share information about merchandise, sales, promotions, payment and exchange policies, and security practices.
  • Meet personal sales-per-hour, average sales, total net sales, and Guest loyalty performance goals; use the Sales Presentation Guide daily.
  • Build Guest relationships and develop a client-based business while modeling customer service and selling skills.
  • Assist in leading, directing, motivating, educating, and developing Teammates; support coaching and counseling in accordance with company policies.
  • Recruit for the store, participate in interviews with the Store Manager, and set up interviews.
  • Help implement, evaluate, and create visual displays; manage designated product categories and maintain store standards and presentation.
  • Complete the Management Trainee Program’s weekly topics, assignments, and reviews, and review completed assignments with the District Manager.
  • Communicate with the Area Manager, District Manager, and Corporate Office to support effective store operations.
  • Complete store opening and closing procedures, register balancing, and bank deposits accurately and on time.
  • Implement company policies, procedures, organizational changes, and merchandise offerings under the Store Manager’s direction.
  • Follow loss-prevention policies and key controls; handle returns, exchanges, emergencies, and other operational or loss-prevention duties in the Store Manager’s absence.
  • Monitor supplies, maintain a clean and organized store, communicate repair needs, and provide feedback about sales, Teammate performance, and merchandise handling.
  • Communicate policy violations and Teammate or Guest concerns to appropriate leadership or Human Resources in a timely and confidential manner.
  • Support planning and leading the Team, daily reviews with Teammates, Team meetings, and accurate completion of new-hire onboarding paperwork.
  • Collaboratively supervise Teammates under store management’s supervision, including recruiting, interviewing, training, reviewing, delegating, scheduling, and leading.
  • Act as Store Manager in their absence and travel to cover other stores within the district as business needs require.
  • Fulfill the company mission through high-level customer service and a positive team spirit; perform special projects and other assigned duties.

Benefits

  • Insurance
  • Spending and Savings Accounts
  • Paid Time Off
  • 401(k) Retirement Plan
  • Teammate Discount
  • Performance Bonuses
  • Leave Options
  • Employee Assistance Program
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