Management Trainee Program

Twelve Oaks Mall•Novi, MI

5d•Onsite

About The Position

The Management Trainee’s primary responsibility is to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager, the Management Trainee develops sales, recruiting, and leadership skills in preparation to become a Store Manager. The role also shares responsibility for training and motivating Teammates and acts as Store Manager in the Store Manager’s absence. The position involves providing friendly, knowledgeable Guest service; achieving sales and guest-loyalty goals; supporting Teammate recruiting, training, and development; maintaining visual merchandising and store standards; and carrying out store operations and leadership duties. The Management Trainee completes a structured program with weekly topics, assignments, and reviews, and may travel to cover other stores within the District. The position is based in a retail store setting and requires the ability to work a flexible schedule, including mornings, evenings, weekends, and specified holiday periods, depending on business needs.

Requirements

Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Bachelor’s degree from a four-year college or university in a relevant field of study preferred; alternatively, one to three months of related retail experience and/or training, or an equivalent combination of education and experience.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Ability to relocate if required.
No visa sponsorship is available.
Ability to perform the physical demands of the role, including standing, walking, handling and feeling objects, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting is also required.
Physical ability to lift and maneuver 50 pounds throughout the store and backroom.
Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study.

Responsibilities

Greet Guests, provide friendly and knowledgeable service, answer questions, recommend and locate merchandise, and suggest additional items to meet Guest needs.
Demonstrate product knowledge and share information about merchandise, current sales and promotions, payment and exchange policies, and security practices.
Meet personal sales, sales-per-hour, average-sales, total-net-sales, business-builder, and guest-loyalty goals; use the Sales Presentation Guide daily.
Build Guest relationships and a client-based business, and model leadership in customer service and selling skills.
Help lead, direct, motivate, train, and educate Teammates to meet accountability, shift-orientation, loss-prevention, and sales-presentation standards.
Motivate Teammates to initiate and complete daily tasks; assist the Store Manager with coaching and counseling.
Recruit for the store, participate in interviews with the Store Manager, and arrange interviews as needed.
Help Teammates implement, evaluate, and create visual displays according to Buckle guidelines; manage product categories including denim, shoes, promotions, and supplies.
Maintain store standards, ensure the sales floor is sized appropriately, and display new freight appropriately.
Complete the Management Trainee Program, including weekly topics, assignments, reviews, and review of completed assignments with the District Manager.
Maintain communication and working relationships with the Area Manager, District Manager, and Corporate Office to support store operations.
Accurately complete store opening and closing procedures, register balancing, and bank deposits according to company procedures and deadlines.
Implement company developments under the Store Manager’s direction, including policies, procedures, organizational changes, and merchandise offerings.
Follow loss-prevention policies and store key controls; handle returns, exchanges, and other operational and loss-prevention duties in the Store Manager’s absence.
Convey feedback about sales and Teammate performance to the Store Manager; monitor supplies and communicate store repair needs.
Maintain a clean, organized, and shoppable store; handle emergencies in the Store Manager’s absence according to company guidelines.
Communicate merchandise-handling concerns, policy violations, and Teammate or Guest concerns to the appropriate manager or Human Resources in a timely and confidential manner.
Understand and apply Buckle’s Code of Ethics, policies, procedures, and handbooks.
Support the Store Manager with planning and leading the Team, reviewing work with Teammates, participating in Team meetings, and completing new-hire onboarding paperwork.
Collaboratively supervise Teammates under store-management supervision; carry out assigned supervisory duties, including recruiting, interviewing, training, reviewing, delegating, scheduling, and leading.
Act as Store Manager in the Store Manager’s absence and travel to cover other District stores based on business needs.
Perform assigned special projects and other duties while contributing to a positive team spirit and a high level of customer service.