Management Trainee

MFA Oil•Osage Beach, MO

10d

About The Position

Big O Management Trainees perform a variety of store functions while learning management skills and demonstrating increasing proficiency in preparation for managing a Big O Tire Store. The role includes controlling costs, managing profitability, training and developing employees, maintaining facility appearance, and ensuring operational procedures are followed. Trainees also interact with customers, resolve complaints, and execute the service standard. Management Trainees work directly with Big O Store Managers, Assistant Managers, and Territory Managers to learn and perform store operations across sales, office, shop, and management functions. Employees are expected to follow company and position-specific policies and procedures and may perform other duties as assigned. MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.

Requirements

Must be at least 18 years old.
Ability to obtain the state-appropriate Motor Vehicle Inspection license within one year of hire.
Ability to learn new concepts and use technical materials.
Ability to consistently operate a computer and other office productivity machinery.
Strong verbal communication skills, including the ability to speak persuasively and lead team meetings.
Ability to perform basic mathematical calculations, including arithmetic, averages, percentages, and making change.
Availability to work holidays, weekends, and after regular business hours as needed.
Valid driver’s license for travel between training locations and moving customer vehicles in and out of the shop area.
Ability to infrequently travel overnight.
Ability and willingness to work with hazardous materials.
Ability to consistently work in outdoor weather conditions.
Ability to safely operate automatic and manual transmission vehicles.
Ability and willingness to comply with Personal Protection Equipment (PPE) regulations.
Vision, hearing, speech, and the ability to detect odors.
Ability to move and position oneself to retrieve products and supplies from shelves, under counters, or inventory stacks weighing up to 75 pounds.
Ability to work effectively independently and in a team environment.
Ability to prioritize and plan work activities efficiently.
Ability to speak, read, write, and understand English to communicate with customers, coworkers, and supervisors.
Ability to meet company requirements, including successful pre-employment screenings.
Legal authorization to work in the United States of America.

Nice To Haves

High school diploma or GED equivalent.
Two years or more of experience in the retail or sales industries.
One year or more as a member of the Big O Tires team.
Ability to work at a fast pace.
Ability to effectively lead and motivate a team.
Strong verbal communication skills.
Sales abilities.
Ability to manage multiple tasks and projects.
Ability to perform detail work accurately.

Responsibilities

Coordinate store operations, including sales, office, and shop management.
Staff the store appropriately, implement training programs, and execute company programs, policies, and procedures.
Set goals and strategies to achieve budgeted sales, gross profit, expense-control, and payroll objectives.
Develop the ability to perform all aspects of store operations, including shop, sales, office, and management functions.
Promote sales by explaining the benefits of products and services to customers.
Perform vehicle inspections, print vehicle owner’s manual maintenance requirements, prioritize and promote needed products and services, and conduct accurate work order reviews.
Shadow the Store Manager to develop hiring and employee-evaluation skills and provide input on employee performance.
Guide staff in resolving difficult questions or customer concerns.
Conduct weekly store meetings with the Store Manager to review safety issues, store policies and procedures, and product information changes.
Review and analyze profit and loss statements, balance sheets, payroll projections, and company P-card reconciliations.
Open and close the location promptly and consistently according to store hours.
Perform store financial tasks, including accounts payable and receivable, daily cash handling oversight, and coordination and verification of daily bank deposits.
Maintain accurate inventory through timely receiving and system entry, daily spot checks, bi-weekly reordering, and month-end physical inventory; report overages or shortages.
Complete required reports and provide information to company personnel in a timely manner.
Recommend and implement merchandising, advertising, and promotions to market products effectively.
Maintain internal and external store appearance in accordance with Big O Tires standards.
Train new employees and develop team skills.
Clean facilities, tools, and equipment, and stock shelves.
Complete daily Today’s Class Technician training and other required training in a timely manner.