Management Trainee Program

Stirling Bossier Shopping Center•Bossier City, LA

12d•Onsite

About The Position

The Management Trainee works to fulfill Buckle’s mission of creating the most enjoyable shopping experience possible for Guests. The role includes sales, merchandising, and operational tasks assigned by store management, such as cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager, the Trainee develops sales, recruiting, and leadership skills in preparation to become a Store Manager. The role also shares responsibility for training and motivating Teammates and acts as Store Manager in the manager’s absence. The position requires delivering high-quality Guest service and supporting sales goals, Teammate recruiting, training and development, visual merchandising, and store operations. The Trainee participates in an extensive Management Trainee Program with weekly topics, assignments, and reviews, and collaborates with store leadership while preparing to manage a store. The role may require travel to cover other stores in the District, including overnight travel, and relocation may be required. The job regularly takes place in a retail store with a usually moderate noise level. Physical duties include standing, walking, handling and reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and communicating. The position requires the ability to lift and maneuver up to 50 pounds throughout the store and backroom. A bachelor’s degree in a relevant field is preferred, or candidates may qualify through related retail experience or training, or an equivalent combination of education and experience. No visa sponsorship is available.

Requirements

Ability to perform the essential duties satisfactorily, with reasonable accommodations available for individuals with disabilities.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Ability to operate a motor vehicle and travel, including overnight travel as required.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to meet the physical demands of the role, including regularly standing, walking, handling items, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing; occasional sitting is required.
One to three months of related retail experience and/or training, or an equivalent combination of education and experience.
No visa sponsorship is available.
Relocation may be required.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study.

Responsibilities

Greet Guests, provide friendly and knowledgeable service, answer questions, recommend and locate merchandise, and anticipate Guest needs by suggesting additional items.
Demonstrate product knowledge and sales skills, share knowledge with Teammates, and keep current on sales, promotions, payment and exchange policies, and security practices.
Achieve personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide daily; and support Guest loyalty and client-based business.
Model leadership in customer service and selling, maintain high standards, and perform leadership actions whether or not the Manager is present.
Help lead, direct, motivate, and educate new Teammates; support daily task completion; assist with coaching and counseling; recruit candidates; participate in interviews; and arrange interviews with the Store Manager.
Develop and educate Teammates on visual displays based on Buckle guidelines; manage product categories including denim, shoes, promotions, and supplies; maintain store standards and appropriately sized and displayed merchandise.
Work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs.
Complete the Management Trainee Program’s weekly topics, assignments, and reviews, and review completed assignments with the District Manager.
Build communication and working relationships with the Area Manager, District Manager, and Corporate Office to support effective store operations.
Complete store opening and closing procedures, register balances, and bank deposits accurately and on time; implement company developments under the Store Manager’s direction; and follow loss-prevention policies and key controls.
Handle returns, exchanges, and additional operational and loss-prevention duties in the Store Manager’s absence; provide feedback about sales, Teammate performance, and merchandise handling; and maintain adequate supplies.
Keep the store clean, organized, and shoppable; report repair needs; handle emergencies in the Store Manager’s absence according to company guidelines; and communicate policy violations and Teammate or Guest concerns in a timely, confidential manner.
Apply Buckle’s Code of Ethics and company policies, procedures, and handbooks.
Support the Store Manager in planning and leading the Team, reviewing daily work with Teammates, participating in Team meetings, and completing new-hire onboarding paperwork accurately and promptly.
Collaboratively supervise Teammates under store management’s supervision, including recruiting, interviewing, training, reviewing, delegating, scheduling, and leading; act as Store Manager in the manager’s absence.
Travel to cover other stores within the District based on business needs and complete special projects and other assigned duties.
Perform job duties with a high level of customer service and contribute to a positive team spirit.