Management Trainee Program

The Buckle, Inc.•Humble, TX

27d•Onsite

About The Position

The Management Trainee helps fulfill Buckle’s mission to create the most enjoyable shopping experience possible for Guests. The role performs sales, merchandising, and operational tasks assigned by store management, including cashiering, merchandise displays and pulls, register procedures, and routine facility cleaning. Working directly with the Store Manager, the Management Trainee develops sales, recruiting, and leadership skills in preparation for becoming a Store Manager. The role shares responsibility for training and motivating Teammates and acts as Store Manager in the Store Manager’s absence. The Management Trainee completes an extensive program with weekly topics, assignments, and reviews, and reviews completed assignments with the District Manager. The role supports store operations, Guest service, sales generation, merchandising, recruiting, training, and leadership. It requires a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, based on store and business needs. Travel to cover other stores within the district may be required.

Requirements

Ability to provide a high level of customer service and contribute to a positive team spirit.
Ability to work a flexible schedule that may include mornings, evenings, weekends, and the day of or day after Thanksgiving and Christmas, according to business needs.
Ability to travel and cover other stores within the district; ability to operate a motor vehicle and travel overnight as required.
Ability to lift and maneuver 50 pounds throughout the store and backroom.
Ability to perform the physical activities described for the role, including standing, walking, using hands, reaching, climbing or balancing and jumping, stooping, kneeling, crouching or crawling, and talking or hearing.
One to three months of related retail experience and/or training, or an equivalent combination of education and experience.
No visa sponsorship is available.
Relocation may be required.

Nice To Haves

Bachelor’s degree from a four-year college or university in a relevant field of study.

Responsibilities

Greet Guests, answer questions, recommend and locate merchandise, anticipate Guest needs, and provide a welcoming, service-focused shopping experience.
Demonstrate product knowledge and share sales education with the Team; stay informed about promotions, payment and exchange policies, and security practices.
Meet personal sales-per-hour, average sales, and total net sales goals; use the Sales Presentation Guide daily and contribute to Teammates’ sales presentations.
Support Guest loyalty and business-building activities, including fit appointments, Buckle credit cards, and Guest Connect, and build client relationships.
Model leadership, customer service, and selling skills, maintaining high standards whether or not the Manager is present.
Help lead, direct, motivate, and educate new Teammates on accountability, shift orientation, loss prevention, and sales presentation standards; encourage completion of daily tasks.
Assist the Store Manager with coaching and counseling Teammates; recruit candidates, participate in interviews, and set up interviews.
Help Teammates implement, evaluate, and create visual displays according to company guidelines; manage product categories such as denim, shoes, promotions, and supplies.
Maintain store standards, keep the sales floor sized, and ensure new freight is displayed appropriately.
Complete Management Trainee Program topics, assignments, and reviews, and review completed assignments with the District Manager.
Build relationships and communicate with the Area Manager, District Manager, and Corporate Office to support effective store operations.
Complete store opening and closing procedures, register balancing, and bank deposits accurately and on time.
Implement company policies, procedures, organizational changes, and merchandise offerings under the Store Manager’s direction; comply with loss prevention policies and key controls.
Handle returns, exchanges, operational duties, emergencies, and other responsibilities in the Store Manager’s absence.
Monitor supply inventory, maintain a clean, organized, shoppable store, communicate repair needs, and provide feedback about merchandise handling, sales, and Teammate performance.
Report policy violations and Teammate or Guest concerns to the appropriate management or Human Resources contacts in a timely and confidential manner; apply the Code of Ethics and company policies, procedures, and handbooks.
Support planning and leading the Team, daily reviews, Team meetings, and completion of new-hire onboarding paperwork.
Collaboratively supervise Teammates under store management’s supervision, including recruiting, interviewing, training, reviewing, delegating, scheduling, and leading.
Act as Store Manager in their absence and travel to cover other stores within the district as business needs require.
Perform assigned special projects and other duties while contributing to customer service and a positive team spirit.