Management Trainee

Robbins Recruiting • Columbus, OH

7d • $40,000 - $45,000

About The Position

Robbins Recruiting Solutions LLC is partnering with a Berkshire Hathaway subsidiary that has operated for more than 50 years and is a leader in the North American semi-trailer rental industry. The client is hiring customer-service leaders for its Operations Management Trainee program, designed to develop business-management skills and prepare trainees for promotion to an Operations Manager position at another rental location, usually within the first one to three years of employment. Promotion involves relocation, for which assistance is provided, and includes increased base pay and continued career-growth opportunities.

The trainee supports customer service and branch operations while completing training assignments. The role offers a consistent Monday–Friday schedule, potential bonuses in addition to base pay, benefits, and tuition assistance of up to $7,000 per year for approved coursework. The position includes occasional paid travel for new-employee orientation in St. Louis and visits to other branches for cross-training and performance evaluation.

Requirements

• Bachelor's degree or equivalent experience.
• One to two years of customer service experience.
• Willingness to relocate upon promotion to an Operations Manager role, usually within the first one to three years of employment.
• Strong analytical and decision-making skills.
• Strong organizational skills, including the ability to multitask and prioritize work.
• Customer service skills, including handling complaints and resolving issues satisfactorily.
• Ability to facilitate difficult conversations through performance discussions with vendors.
• Management and leadership qualities, including the ability to train and develop lower-level employees.
• Ability to recognize process-improvement opportunities and recommend solutions.

Nice To Haves

• Leadership or supervisory experience.

Responsibilities

• Serve customers, determine their trailer-equipment needs, and explain rental options.
• Inspect trailers using a handheld device, checking for damage and equipment problems inside and underneath the trailer.
• Manage customer accounts, including assisting with credit and collections.
• Verify customer insurance coverage.
• Assign repair work to vendors and lease trailer mechanics.
• Use technology to perform inventories, manage equipment, and complete other operational tasks.
• Complete training assignments in preparation for promotion to Operations Manager.
• Attend paid new-employee orientation in St. Louis and visit other branches for cross-training and performance evaluation.
• Upon promotion, manage customer service and supervise employees at a rental branch.

Benefits

• Relocation assistance for promotion to an Operations Manager role at another branch.
• Opportunity to earn bonuses in addition to base pay.
• Medical, dental, vision, life, and disability coverage.
• 401(k) retirement savings plan.
• Tuition assistance of up to $7,000 per year for approved coursework.
• Pre-paid legal plan.
• Health and dependent-care flexible spending accounts.
• 13 days of paid time off.
• Sick leave.
• Twelve paid holidays.
• Benefits coverage begins on the first day of regular full-time employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level