Management in Training (MIT) - Hot Deli Department Manager

99 Ranch Market•Carrollton, TX

15d

About The Position

The Management in Training (MIT) position is a short-term transitional role that provides work assignments and training opportunities to prepare employees for promotion to Hot Deli Department Manager at a retail store. Progression to a management position may be possible within approximately 3–5 months of starting the Management Training Program, depending on prior experience, performance, and learning progress. Trainees must meet the qualifications for Hot Deli Department Manager. The Hot Deli Department Manager oversees department operations, team members, customer service, sales and financial performance, inventory, product ordering and receiving, stocking and processing, displays, cash handling, compliance, safety, maintenance, sustainability, promotions, and demonstrations. The role also supports omnichannel services and headquarters initiatives, and performs other duties assigned by management.

Requirements

At least 2 years of supervisory experience in a hot deli department or equivalent.
Ability to work assigned schedules, including weekends and holidays as needed.
Currently possess or be able to obtain a Food Handler’s certificate.
Knowledge of food production processes, product lines, and labeling.
Knowledge and understanding of employment laws and applicable federal, state, and local requirements.
Knowledge of safety rules and regulations established by the company and government.
Advanced attention to detail, communication, leadership, and time-management skills.
Advanced active-listening, execution, critical-thinking, and problem-solving skills.
Strong organizational, interpersonal, and problem-solving skills.
Ability to thrive under pressure and meet constant, challenging deadlines.
Ability to work independently and within a team environment.
Ability to coach and mentor team members with professional maturity.
Ability to establish goals and guide employees in completing duties effectively.
Ability to inspect and evaluate product quality.
Proficiency with computer programs and software for data entry and information processing.
Must be legally authorized to work in the United States without sponsorship.
Ability to stand and walk for prolonged periods.
Manual dexterity to grasp, manipulate, and assemble objects.
Ability to work in wet and dry environments with varying temperatures and noise levels.
Ability to lift up to 50 pounds at times, or more with appropriate equipment.
Ability to perform duties with or without reasonable accommodations.

Nice To Haves

Bilingual in English and Mandarin, English and Cantonese, or English and Spanish.

Responsibilities

Oversee Hot Deli department operations, including product preparation and display, material distribution, and inventory control, to improve product exposure, process efficiency, and sales.
Ensure team members provide excellent customer service; identify issues, propose action plans, and respond to customer suggestions and complaints.
Drive sales and meet margin targets, control labor and stock loss, analyze sales data, control costs, and meet company financial projections.
Use company systems to track product sales and inventory, maintain accurate inventory records, and conduct monthly physical inventory counts.
Supervise, delegate, and schedule employee tasks; provide constructive feedback; and recommend disciplinary actions, transfers, promotions, hiring, and rate increases in consultation with HR.
Train employees in equipment operation and in product handling, presentation, and rotation.
Assist with omnichannel services and initiatives, as well as accounting, administrative, maintenance, and marketing duties; develop weekly marking plans using available resources to improve performance and sales.
Order products according to company requirements, schedules, and deadlines, and inspect product quality and quantity upon receipt.
Distribute, refill, and rotate deliveries, products, and stockroom inventory using FIFO methods; manage cutting, trimming, and packing products into saleable sizes and weights with accurate labels.
Create and maintain attractive displays and proper signage; prepare and distribute promotional materials; and ensure shelf tags are correctly labeled.
Lead and perform cash-handling and product-return procedures, complete checkout accurately and efficiently, and appropriately handle expired and recalled products.
Safeguard and monitor department assets, implement company policies and procedures, address accidents, urgent notices, violations, and incidents, and report them to ASM/SM/DM.
Maintain safe and sanitary working environments and comply with internal procedures, safety codes, and applicable federal, state, and local regulations.
Clean and maintain equipment, machines, and appliances; monitor equipment temperatures; coordinate maintenance; and maintain accurate logs under company, food-safety, and health policies and regulations.
Manage product expiration dates, remove expired products, and order replacements to replenish stock and meet customer demand.
Follow company procedures for promotional events, prepare appropriate product quantities, set prices, and arrange demonstrations when needed.
Perform other duties as assigned by management.