Manager In Training Produce Department

WinCo Foods•Oklahoma City, OK

About The Position

This position covers multiple locations within an area. The Manager in Training learns the duties required of a Produce Department Manager and assists the manager in directing and controlling Produce Department operations. This includes learning and supporting personnel supervision, merchandise planning and ordering, customer service, product quality and freshness, department coordination, cost control, labor targets, profit margins, and sales goals. The role also performs produce clerk duties as needed and completes the Manager in Training classroom and on-the-job training program. The position supports sales and gross margin objectives; prepares promotional and seasonal displays; manages product preparation, ordering, inventory, freshness, pricing, records, and expenses; and helps ensure effective merchandising and customer service. It also assists with employee training and supervision, scheduling, receiving, safety, sanitation, and maintaining clean and organized work and storage areas. Work includes operating department equipment and handling food products in accordance with applicable laws and company standards.

Requirements

  • High school diploma or equivalent.
  • Effective communication with coworkers and customers and ability to follow written instructions.
  • Understanding of overall company practices through prior produce department experience or equivalent.
  • Leadership skills in communication, people management, customer and employee relations, analysis, planning orders, judgment, and responding to business activity.
  • Ability to perform basic arithmetic and compute weights and measures.
  • Ability to operate computers and Windows software in a work setting.
  • Ability to perform all produce department clerk duties independently and competently.
  • Ability to perform supervisory tasks such as interviewing, scheduling, hiring, counseling, training, and disciplining.
  • Excellent verbal, written, electronic, and interpersonal communication skills.
  • Mental alertness when working around potential hazards, procedures, equipment, and work aids.
  • Ability to work with hands exposed to moisture, fruits, and vegetables, and around machinery that emits heat and cold conditions.
  • Knowledge of all areas of department production and ability to learn product variability, perishability, safety and sanitation procedures, and department policies.
  • Ability to learn product taste, content, and perishability; conduct visual inspections; and read reports and manuals.
  • Ability to calculate inventory and perform primary duties efficiently and accurately.
  • Ability to stand for long periods, walk and move rapidly, bend, stoop, twist, and turn frequently, and perform repetitive arm and hand movements.
  • Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to 50 pounds from floor level to overhead frequently.
  • Ability to push and pull fully loaded hand trucks and pallet jacks containing substantial product weight.
  • Ability to use cleaning chemicals properly according to manufacturer guidelines and instructions.
  • Ability to handle food products in accordance with State and County laws and WinCo standards.
  • Current Food Handlers Certification in accordance with State and County laws and WinCo standards.

Nice To Haves

  • Experience in a role with formal supervisory responsibilities managing performance, and/or completion of supervisory training, coursework, or education.
  • Experience managing products, including inventory, display, and maintenance within a department.

Responsibilities

  • Assist the Produce Department Manager in meeting departmental sales and gross margin objectives.
  • Create promotional and seasonal displays; prepare, proof, stage, and package products; prevent shrink; oversee cost and quality control; order products and ingredients; prepare sales and production guides; record and analyze sales; compute gross profit; maintain department records; and control expenses.
  • Maintain and encourage fast, friendly, and courteous customer service.
  • Ensure adequate product quantity, quality, freshness, and selection; order, check, receive, and control inventory; organize and maintain displays and storage areas; stock and rotate products; inspect and remove substandard, outdated, or spoiled products; and maintain proper product temperatures and labeling.
  • Follow company policies for product dating, re-work, reduced-to-clear items, damage, and spoilage; trim, cut, wrap, tray, display, and water products as needed; ensure proper pricing and signing; conduct inventories; and prepare food items as needed.
  • Learn and assist with supervising, motivating, coaching, training, and hiring department personnel; monitor employee performance and recommend personnel actions; and schedule employees according to coverage needs and service levels.
  • Perform customer relations duties, suggestive selling, and other sales techniques.
  • Ensure proper merchandising by understanding schematics, advertised and special-item displays, signing procedures, cutting-test analysis, and customer demand.
  • Maintain clean, attractive, and safe work, storage, equipment, and display areas in accordance with company policy and legal requirements; perform cleaning tasks such as mopping, sweeping, and removing garbage.
  • Maintain a safe and secure work environment and comply with security policies.
  • Perform receiving duties, including verifying orders against invoices, reporting shortages and claims, breaking down loads, dating products, cutting cases, and stacking, pricing, and marking merchandise.
  • Break down freight by moving products into inventory and operating equipment such as forklifts.
  • Perform all duties honestly and with integrity, and perform other duties as assigned or needed.
  • Complete the Manager in Training classroom and on-the-job training program.
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