Manager In Training Produce Department

WinCo Foods•Oklahoma City, OK
•$19 - $21

About The Position

The Manager in Training, Produce Department learns the duties and responsibilities of a Produce Department Manager and assists with directing and controlling produce operations. The position covers multiple locations within an area. Work includes supervising department personnel; planning and ordering merchandise; maintaining customer service, product quality, freshness, and selection; and coordinating operations to control costs, meet labor targets, maintain projected profit margins, and meet or exceed sales goals. The role also performs produce clerk duties as needed and completes a Manager in Training classroom and on-the-job training program. The position supports sales and gross-margin goals through promotional and seasonal displays, product preparation and packaging, shrink prevention, cost and quality control, ordering, sales tracking, recordkeeping, and expense control. It maintains inventory, product displays and storage, proper product handling and temperatures, accurate pricing and labeling, and department cleanliness and safety. The role assists with hiring, training, scheduling, coaching, and performance monitoring; provides customer service and suggestive selling; performs receiving and freight-handling duties; and complies with company policies and applicable laws. The work involves use of department equipment and computers, handling food products and cleaning chemicals, and frequent standing, walking, bending, reaching, lifting, pushing, and pulling. The listed pay range is USD $18.60–$21.15 per hour.

Requirements

  • High school diploma or equivalent.
  • Effective communication with coworkers and customers and ability to follow written instructions.
  • Understanding of overall company practices through previous produce department experience or equivalent.
  • Leadership skills, including communication, people management, customer and employee relations, analysis, order planning, judgment, and responding to business activity.
  • Ability to perform basic arithmetic and compute weights and measures.
  • Ability to operate computers and Windows software in a work setting.
  • Ability to perform all produce department clerk duties competently and independently.
  • Ability to perform supervisory skills, including interviewing, scheduling, hiring, counseling, training, and disciplining.
  • Excellent verbal, written, electronic, and interpersonal communication skills.
  • Mental alertness when working around potential hazards, procedures, equipment, and work aids.
  • Ability to work with hands exposed to moisture, fruits, and vegetables, and around machinery emitting heat and cold conditions.
  • Knowledge of all areas of department production and ability to learn product variability, perishability, safety and sanitation procedures, department policies, product characteristics, and inspection and reporting practices.
  • Ability to calculate inventory and perform primary duties efficiently and accurately.
  • Ability to stand for long periods; walk and move rapidly; bend, stoop, twist, and turn frequently; and perform repetitive arm and hand movements.
  • Ability to reach, lift, stack, and maneuver objects weighing up to 50 pounds from floor level to overhead frequently.
  • Ability to push and pull fully loaded hand trucks and pallet jacks containing product of substantial weight.
  • Ability to use cleaning chemicals according to manufacturer guidelines and instructions.
  • Ability to handle food products in accordance with state and county laws and WinCo standards.
  • Current Food Handlers Certification as required by state and county laws and WinCo standards.

Nice To Haves

  • Experience in a role with formal supervisory responsibilities managing performance, and/or completion of supervisory training, coursework, or education.
  • Experience managing products, including inventory, display, and product maintenance within a department.

Responsibilities

  • Assist the Produce Department Manager in meeting departmental sales and gross-margin objectives.
  • Create promotional and seasonal displays; prepare, proof, stage, and package products; prevent shrink; oversee cost and quality control; and order products and ingredients.
  • Prepare department sales and production guides, track and record sales, compute gross profit, maintain accurate records, and control expenses.
  • Maintain fast, friendly, and courteous customer service; handle customer relations and use suggestive selling and other sales techniques.
  • Order, check, receive, and control inventory; maintain product quantity, quality, and freshness; build and organize displays and storage areas; stock and rotate products; and inspect and remove outdated or spoiled items.
  • Ensure proper product temperatures, labeling, dating, processing of rework or reduced-to-clear items, and handling of damaged or spoiled products.
  • Trim, cut, wrap, tray, display, and water products as needed; prepare food items; and ensure proper pricing and signing.
  • Conduct inventories of department items.
  • Learn and assist with supervising, motivating, coaching, training, and hiring department personnel; monitor performance and recommend personnel actions.
  • Learn and assist with scheduling personnel according to coverage needs and service levels.
  • Ensure proper merchandising by following schematics and signing procedures, merchandising advertised and special items, analyzing cutting tests, and meeting customer demand.
  • Maintain clean, orderly, and appealing work, storage, equipment, and retail display areas according to company policy and legal regulations.
  • Maintain a safe and secure work environment and comply with security policies.
  • Perform receiving duties, verify orders against invoices, report shortages and claims, break down and date loads, and stack, price, and mark merchandise.
  • Break down freight, move product into inventory, and operate a forklift as needed.
  • Perform produce department clerk duties as needed and complete the Manager in Training classroom and on-the-job training program.
  • Perform all duties with honesty and integrity and undertake other duties as assigned or needed.
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