Customer Service Representative/Manager in Training (MIT)
Midas - AMG Enterprises•Enfield, CT
•$45,000 - $70,000
About The Position
Midas is seeking a Customer Service Representative for its Manager in Training program, intended to help develop the next generation of leaders. The program provides skills for professional and personal growth, with a focus on leadership, customer experience, and sales. No automotive experience is required.
Requirements
- Excellent customer service disposition.
- Good communication skills.
- Leadership ability.
- Team-building skills.
- Ability to work a flexible retail schedule, including weekends, evenings, and holidays.
- Valid driver's license.
Responsibilities
- Deliver exceptional customer service by listening to and consulting with customers.
- Follow up with customers regarding requested services and estimated completion times.
- Deliver and discuss pricing estimates with customers and promote shop service specials.
- Lead, manage, and train the team while aligning with the company's vision, purpose, core values, and employee creed.
- Oversee technicians' inspections, diagnosis, and repair of domestic, European, and Asian cars and light trucks.
- Maintain inventory counts.
- Maintain the cleanliness and organization of the facility.
- Perform other duties as assigned.
Benefits
- 401(k)
- Paid time off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
