Manager In Training (MIT)

Circle K Stores•Wesley Chapel, FL

20h•Onsite

About The Position

The Manager In Training role supports the management of a Circle K store, including employee leadership, customer service, site operations, safety, communication, organization, and financial performance. The role is expected to work with minimal direction and supervision and to perform the functions described for Customer Service Representatives and Assistant Site Managers as needed. The job is based at 7960 Curley Road, Wesley Chapel, Florida 33545, with flexible availability.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the necessary computer skills, for tasks including report analysis, inventory control, cash control, and counseling notices.
Valid driver’s license and adequate transportation to and from the bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.
Ability to work indoors and outdoors and tolerate occasional cold temperature extremes and occasional noise.

Nice To Haves

Retail sales experience.
High school diploma or GED.

Responsibilities

Recruit, hire, and train positive, enthusiastic employees to provide excellent customer service.
Assign and manage tasks to keep the site clean, stocked, organized, and maintained according to Company standards.
Maintain a professional and supportive image among employees and supervisors.
Schedule employees within Company guidelines to support customer service and maintain the site image.
Apply non-discriminatory management practices when hiring, training, counseling, motivating, and separating employees.
Build positive, professional relationships with suppliers.
Promote excellent customer service and resolve customer complaints promptly and professionally.
Promote and maintain a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees to meet Company standards for customer service, site image, and marketing execution.
Train employees on safety procedures and promote safety awareness.
Ensure employees receive appropriate communications in a timely manner; hold ongoing communication meetings with site employees and the Market Manager.
Assess site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals.
Ensure required and requested reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced.
Ensure required employment posters and signs are accessible to employees.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast P&L lines and manage merchandise margins.
Safeguard and account for money received and disbursed.
Perform other financial analysis and other duties assigned or delegated by a supervisor.
Work outdoors as needed to clean parking lots and gas pumps and take out garbage.