Manager In Training (MIT)

Circle K•Wesley Chapel, FL

2d•Onsite

About The Position

The Manager In Training supports the operation of a Circle K store by supervising and training employees, maintaining customer service and site standards, managing inventory and store presentation, and overseeing operational and financial activities. The role includes recruiting, hiring, training, scheduling, coaching, and evaluating employees; promoting safe working practices; maintaining supplier and community relationships; and addressing customer concerns. The manager is expected to organize site records, ensure reports are completed accurately and on time, and analyze sales, expenses, budgets, forecasts, and merchandise margins to help maximize sales and net profits. Work is primarily indoors, with outdoor tasks such as cleaning parking lots and gas pumps and taking out garbage. The position may involve occasional exposure to cold temperatures while overseeing work in a walk-in cooler or freezer, as well as occasional noise. The role requires working with minimal direction and acting as an effective manager, supervisor, and leader.

Requirements

High school diploma or GED preferred.
Retail sales experience preferred.
Ability to perform the essential duties and work in the described conditions.
Ability to supervise and train employees in the use of equipment, tools, and materials listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to supervise and manage the functions listed in the Customer Service Representative and Assistant Site Manager job descriptions.
Ability to use a computer, or acquire the skills needed to use one at the site, including analyzing reports and handling inventory control, cash control, and counseling notices.
Valid driver's license and adequate transportation to and from bank and corporate management meetings.
Ability to communicate orally and in writing in English.
Ability to work with minimal direction and supervision.

Nice To Haves

Retail sales experience.

Responsibilities

Recruit, hire, train, schedule, supervise, counsel, motivate, and evaluate employees while applying non-discriminatory management practices.
Assign tasks and maintain a clean, stocked, organized, and well-kept site according to company standards.
Promote excellent customer service and resolve customer complaints professionally and promptly.
Build positive relationships with suppliers and promote a safe, positive public image in the neighboring community.
Prepare timely written performance appraisals and provide appropriate performance feedback.
Train employees on customer service, site image, marketing execution, and safety procedures.
Ensure employees receive timely communications and hold ongoing communication meetings with site employees and the Market Manager.
Evaluate site needs and develop action plans to achieve objectives.
Organize and maintain site files and manuals, and ensure required reports are completed accurately and on time.
Ensure merchandise is stocked, attractively displayed, and correctly priced, and required employment posters and signs are accessible.
Analyze daily sales and expenses and take appropriate action to maximize sales and net profits.
Budget and forecast profit-and-loss lines, manage merchandise margins, safeguard and account for money, and perform other financial analysis.
Perform other duties as assigned or delegated by the supervisor.