MIT - Manager in Training

Boyd Group Services•Tulsa, OK
•$56,000 - $80,000•Onsite

About The Position

The Manager in Training learns Gerber Collision & Glass processes and the responsibilities of positions in the WOW Process. The role focuses on delivering a positive customer experience and striving for high performance. The position includes training and practical experience in customer service, parts coordination, and estimating, along with completion of onboarding and role-based competencies.

Requirements

  • High school diploma or GED.
  • Complete courses specializing in repair procedures.
  • Successfully complete role-based competencies for each position in the shop.

Nice To Haves

  • College or military background.
  • Automotive technical education training.

Responsibilities

  • Ensure consistent execution of the WOW (Wow Operating Way) plan.
  • Complete the CSR Role Based Certification and perform CSR duties for several weeks to learn the role.
  • Complete the Parts Coordinator Role Based Certification and perform Parts Coordinator duties for several weeks to learn the role.
  • Complete the Estimator Role Based Certification and perform Estimator duties for several months to learn the role.
  • Successfully complete the role-based competencies for each position in the shop.
  • Complete the GM Onboarding program and demonstrate knowledge of the WOW Operating Way.
  • Provide an excellent customer experience and strive to be the best.

Benefits

  • Great salary and benefits.
  • May be eligible for bonus opportunities tied to individual or business initiatives.
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