MIT (Manager in Training)

WINDSOR FASHIONS PUERTO RICO LLC•Mayagüez, PR
•Onsite

About The Position

The Manager in Training works toward becoming part of Windsor’s future leadership team by acting as an Assistant Manager while completing courses and gaining hands-on experience to qualify for a keyed position. In partnership with the Store Manager, the role supports store productivity across sales, shrink, payroll, and expenses, and helps lead and motivate Stylists with dignity and respect. The position supports Windsor’s mission to inspire and empower women through an engaging, omnichannel customer experience and effective store operations. The Manager in Training helps drive sales, build customer loyalty, understand and respond to KPI reporting, and support recruiting and onboarding. The role plans and oversees daily sales-floor operations, trains and develops team members, communicates expectations, and promotes continuous improvement through recognition, coaching, and feedback. It also supports execution of the Windsor Merchandising Directive, maintains store cleanliness and visual standards, follows company policies and procedures, and promotes Windsor’s values.

Requirements

  • At least 1 year of retail management experience.
  • Proven leadership experience and ability to develop and motivate a team of up to 25 employees.
  • Ability to resolve customer and associate issues as they arise.
  • Effective communication in group and one-on-one settings.
  • Willingness to receive feedback and continually improve.
  • Flexible and reliable schedule.
  • Ability to stand, bend, and lift up to 25 pounds for a full scheduled shift.
  • Ability to read, write, and speak English.
  • Ability to access all store areas, operate equipment necessary to run the store, climb ladders, and move or handle merchandise generally weighing 0–25 pounds.
  • Ability to work varied hours and days to oversee store operations.

Responsibilities

  • Drive sales and support overall store success as a member of the sales-directing team.
  • Provide an omnichannel customer experience that builds brand loyalty.
  • Understand KPI reporting and provide feedback to improve productivity and create value for the brand.
  • Support the Store Manager in identifying talent, building a candidate network, and providing an onboarding experience that supports retention.
  • Organize and plan store work, oversee daily operations on the sales floor, and help create a welcoming customer environment.
  • Partner with the Store Manager to supervise and train the team.
  • Lead by example and foster continuous improvement through clear communication, recognition, coaching, and feedback, using company tools and programs.
  • Follow Windsor policies and procedures with integrity.
  • Partner with the Store Manager to execute the Windsor Merchandising Directive and maintain a neat, clean store in line with visual guidelines.
  • Make merchandising decisions and promote Windsor’s values and a culture of respect, care, ownership, and personal commitment.

Benefits

  • 40% discount on Windsor products year-round, with additional discounts periodically.
  • Development opportunities, ongoing training, and potential for advancement.
  • Flexible schedule.
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