Management and Program Assistant

Federal Aviation Administration•Denver, CO

About The Position

The incumbent serves as a Management and Program Assistant in the Air Traffic Organization, Technical Operations, Denver District. The role supports professional, technical, or specialized occupations by performing routine and varied administrative assignments under limited direction. The assistant supports day-to-day operations, may coordinate assignments for other support staff, and applies experience and advanced knowledge to plan and carry out administrative work for projects and programs. Assignments may include preparing and managing correspondence; compiling, tracking, and analyzing program information; tracking budget expenditures; purchasing and inventory; managing files and records; providing advanced computer assistance; scheduling meetings; managing time and attendance; explaining organizational policies; coordinating new office policies and systems; and maintaining calendars and travel records and arrangements. The role uses computer applications including Castle, eLMS, and E2, and financial applications such as DELPHI, REGIS, PRISM, and PCPS, as well as Excel. The assistant plans work with considerable independence, coordinates with a manager or experienced employee as needed to prioritize assignments and use resources, and may help others plan projects and identify resources. The position conducts analytical studies, prepares administrative directives or revisions, interprets guidelines, consolidates information, and prepares reports. It provides management assistance on assigned programs and resolves most problems independently, while identifying issues that require management attention and helping develop solutions. The position also ensures agency property is managed through the Automated Inventory Tracking System (AITS), including periodic inventories to validate property assignments and locations. Duties and level of direction vary by band: D-band employees regularly coordinate with a manager to plan and prioritize tasks; E-band employees perform the same duties under general supervisor direction; F-band employees perform the same duties under limited supervisor direction.

Requirements

U.S. citizenship is required.
Selective Service registration is required for males born after December 31, 1959.
Must submit an SF-50.
For FV-D qualification, at least six months of general experience performing basic and routine administrative program support tasks.
For FV-E qualification, at least one year (52 weeks) of specialized experience equivalent to FV-D or FG/GS-3-6, such as using automated systems to maintain data, scheduling meetings, typing correspondence, or providing standard information on administrative policies, personal property, and travel administration.
For FV-F qualification, at least one year (52 weeks) of specialized experience equivalent to FV-E or FG/GS-7/8, such as managing correspondence; compiling, tracking, and analyzing program information; tracking budgets, purchases, and inventory; managing files; providing advanced Windows operating system assistance; scheduling meetings; managing time and attendance; explaining organizational policies; coordinating new office policies and systems; maintaining calendars; and performing travel administration.
Applicants should provide specific examples of specialized experience in their work history and ensure their resume supports their qualifications and questionnaire responses.

Responsibilities

Perform administrative assignments supporting professional, technical, or specialized work and day-to-day operations.
Prepare and manage correspondence; compile, track, and analyze program information; and prepare reports.
Enter and track budget expenditures, purchases, and inventory.
Establish, organize, and manage files, documents, and records.
Provide advanced computer assistance and use computer and financial applications to analyze information, troubleshoot, and solve problems.
Schedule meetings; manage time and attendance; maintain calendars and travel records; and arrange travel.
Explain organizational policies and coordinate implementation of new office policies and systems.
Conduct analytical studies, including studies of space management, travel administration, overtime usage trends, and leave usage.
Prepare administrative directives or revisions needed to implement recommendations.
Coordinate with internal and external contacts to share information, coordinate efforts, and discuss assignment status.
Interpret guidelines, consolidate information, and provide management assistance on assigned programs and their interrelationships.
Resolve work issues independently; identify issues requiring management attention and help develop and recommend solutions.
Help others plan projects, programs, or tasks and identify needed resources.
Manage agency property through AITS and conduct periodic inventories to validate property assignments and locations.
At the D-band level, regularly coordinate with a manager to plan time and prioritize tasks; at E- and F-band levels, perform the same duties with general or limited supervisor direction, respectively.