Management and Program Assistant

Internal Revenue Service • Ogden, UT

10d

About The Position

This position is in Taxpayer Services, Submission Processing, Ogden. The employee identifies potential and actual problems and their probable causes, researches issues, gathers relevant statistics or information, reports findings, and may recommend corrective action for the scope of a program or function. The role monitors, reviews, and evaluates operations and their relationships with other functions to identify workflow issues, redundant work, or systemic problems. It also includes randomly verifying the completeness of selected controls, the accuracy of procedures, and the timeliness and effectiveness of actions. Procedures and controls are revised based on study findings or direction, and the employee prepares memoranda, reports, and charts presenting findings or recommendations. The position may be filled at multiple grade levels; employees selected at a lower grade may receive training and opportunities to learn higher-level duties.

Requirements

• For GS-05: One year of specialized experience equivalent to GS-04 demonstrating knowledge of program policies and procedures, problem identification and research, information gathering and reporting, and review of redundancy, systematic problems, and action timeliness and effectiveness; or a bachelor's degree or four years of education above high school; or a qualifying combination of graduate education and experience.
• For GS-06: One year of specialized experience equivalent to GS-05 demonstrating the ability to analyze and evaluate information, interpret guidance, draw conclusions, and coordinate studies or projects, as well as knowledge of the assigned area's work functions and management or program support assignments.
• For GS-07: One year of specialized experience equivalent to GS-06 demonstrating extensive knowledge of program policies and procedures, analysis and evaluation of information, interpretation of guidance, drawing conclusions, coordinating studies or projects, and management or program support assignments.
• For applicants to positions above GS-05, meet applicable time-in-grade requirements: 52 weeks at the next lower grade.
• Current civilian employees must meet the time-after-competitive-appointment requirement of at least 90 days of federal civilian service since their latest qualifying non-temporary competitive appointment.
• Provide dates of employment and hours worked per week on the resume to ensure full credit for experience.
• Foreign education must be shown to be equivalent to U.S. education; applicants are responsible for providing supporting evidence.

Responsibilities

• Identify potential and actual problems and probable causes; research issues and gather pertinent statistics or information.
• Report findings and, where appropriate, recommend corrective action for programs or functions.
• Monitor, review, and evaluate operations and interrelationships with other functions to identify workflow issues, redundant work, or systemic problems.
• Randomly verify the completeness of specific controls, the accuracy of procedures, and the timeliness and effectiveness of actions.
• Revise procedures and controls based on study findings or assignment.
• Prepare memoranda, reports, and charts showing findings or recommendations.

Benefits

• A comprehensive federal employee benefits package is available; eligibility depends on position type and other factors. Specific benefits should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level