The Management and Program Assistant supports ATO Air Traffic Services managers, staff, and employees in day-to-day operations. The role plans and performs administrative assignments, applying a broad understanding of how administrative work contributes to organizational activities. Work supports multiple projects and programs and administrative services at geographically dispersed facilities, with accuracy and timeliness central to the position’s effectiveness. Under general supervision and with minimal oversight, the employee independently plans work, coordinates priorities and resources as needed, resolves most routine problems, and recommends solutions for issues requiring management attention. Established policies guide most assignments while allowing discretion in selecting approaches. The position may also provide guidance to lower-level support staff. Work is reviewed periodically for policy compliance and alignment with project requirements.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed