Management and Program Assistant (Office Automation)

Internal Revenue Service • Philadelphia, PA

4d • Onsite

About The Position

The Management and Program Assistant provides program, administrative, secretarial, and office automation support for assigned functions and activities in the SBSE Campus Exam/AUR Memphis area. The position researches issues, gathers and compiles statistical and operational data, and prepares summaries, reports, charts, and other materials for management. It also provides administrative and technical support to management on program- and personnel-related responsibilities.

The position uses automated systems and software applications, including databases, spreadsheets, and word-processing programs, to prepare, revise, manipulate, store, retrieve, and track information and documents. It coordinates administrative activities, schedules meetings, responds to routine inquiries, and performs clerical and technical support necessary for efficient office operations. A qualified typist with a minimum speed of 40 words per minute is required.

Requirements

• For GS-07, one year of specialized experience at a level of difficulty and responsibility equivalent to GS-06 in the Federal service, including at least five of the listed specialized-experience areas.
• Specialized experience areas include supporting management and program analysis by preparing documentation for management decisions on employee-relations matters; using automation software and computer equipment to prepare documents, input data, compile and generate reports, and monitor administrative controls; identifying problems, recommending solutions, and following up on program or project issues; monitoring filing systems and document reference systems; applying administrative procedures for correspondence, training documents, and requisitions; and interpreting and adapting guidelines, including Human Resources guidance and the Internal Revenue Manual.
• Current civilian employees must meet the time-after-competitive-appointment requirement: at least 90 days of Federal civilian service since their latest non-temporary appointment from a competitive referral certificate.
• Applicants must meet applicable time-in-grade requirements; for this position, one year (52 weeks) at the next lower grade level is required.
• Must meet the typing requirement of at least 40 words per minute on a five-minute sample with three or fewer errors.
• Must have experience using office automation systems, software, practices, and procedures.
• Must obtain and use a Government-issued charge card for business-related travel.
• A person subject to a probationary period must complete the remainder of that period if transferred, promoted, demoted, or reassigned before completing it.
• Federal experience is not required; qualifying experience may be from the public sector, private sector, or volunteer service.
• To receive full credit for work experience, applicants should provide employment dates by month/day/year and hours worked per week.

Responsibilities

• Provide program and administrative support for assigned functions and activities.
• Research issues, gather and compile statistical and operational data, and prepare summaries, reports, charts, and other materials for management use.
• Provide administrative and technical support to management in carrying out program- and personnel-related responsibilities.
• Provide principal secretarial and office automation support to the office.
• Use automated systems and software applications, including databases, spreadsheets, and word-processing programs, to prepare, revise, manipulate, store, retrieve, and track information and documents.
• Coordinate administrative activities, schedule meetings, and respond to routine inquiries.
• Perform clerical and technical support duties necessary to ensure efficient office operations.

Benefits

• Alternative work schedules and staggered work hours may be available.
• The announcement refers candidates to information about IRS employee benefits but does not specify individual benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed