Maintenance Technician Full Ti-105010

ESA Management • Pensacola, FL

12d

About The Position

The Maintenance Technician promotes a strong commitment to providing the best possible experience for guests and associates. The position is responsible for keeping property equipment functioning, maintaining the premises in pristine condition, and ensuring guest rooms are in good repair. The technician completes tasks in the Green Shield Binder and other assignments from the management team or Regional Asset Manager in a timely manner and in accordance with company standards.

The role works with minimal supervision, responds to guest requests, performs cleaning and upkeep inside and outside the property, completes work orders and preventive maintenance, and maintains required inspection and deficiency records. The technician also safeguards maintenance tools, keeps maintenance and mechanical areas organized, ensures fire-safety equipment is operational and inspections are current, and follows applicable company safety policies and local ordinances. Duties may include pool or spa maintenance where applicable, responding to emergencies, coordinating with outside vendors, and assisting with hotel cleaning as assigned.

The job requires regular movement throughout the hotel and property, occasional handling or pushing/pulling of objects weighing up to 50 pounds, and work in varied environmental conditions. Travel to additional nearby sites may be requested.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform basic arithmetic using whole numbers, common fractions, and decimals, and use measurements for weight, volume, and distance.
• Apply good judgment and assist with resolving guest issues in accordance with company policies.
• Ability to remain stationary and mobile, navigate the hotel, handle and reach for objects, tools, or controls, and detect scents and sounds.
• Ability to access low areas, traverse heights while maintaining stability and balance, and bend, kneel, or crouch.
• Ability to occasionally push or pull tools, carts, or cleaning equipment weighing up to 50 pounds.
• Ability to discern or detect items in guest rooms to ensure safe performance of work.

Responsibilities

• Demonstrate and promote a commitment to providing the best possible experience for guests and associates.
• Work with minimal supervision and complete essential duties to satisfaction and within company standards.
• Respond to guest requests and follow through in accordance with company guidelines and procedures.
• Perform out-of-room cleaning in accordance with the Green Shield Binder, including upkeep of interiors, exteriors, grounds, walkways, stairwells, driveways, and parking areas, and remove snow or ice where applicable.
• Complete work-order repairs in a timely and professional manner using the process outlined in the Green Shield Binder.
• Complete preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
• Follow the Green Shield Inspection schedule and workflow, using SOPs to complete tasks according to company standards.
• Maintain records including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and the non-guest-room deficiency log.
• Keep the maintenance room and tool inventory clean, organized, safeguarded, and in good working condition.
• Maintain boiler, electrical, HVAC, and fire-sprinkler rooms in accordance with company standards and local ordinances.
• Ensure fire-safety equipment is operational and inspections are current and compliant with company standards and local ordinances.
• Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
• Maintain pools or spas where applicable, in accordance with ESA policies and procedures and local ordinances.
• Handle or assist with emergencies at the property or sister sites when asked by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with cleaning hotel areas as assigned, such as the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
• Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

• Weekly pay
• Competitive wages
• Great working environment
• Employee recognition programs
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid voluntary benefits, including short-term disability buy-up, supplemental life insurance, and dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee perks program offering discounts to major companies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED