Maintenance Technician Full Ti-105010

Extended Stay America • Tigard, OR

5d

About The Position

The Maintenance Technician is responsible for providing a positive experience for guests and associates by keeping property equipment operational, maintaining the premises, and ensuring guest rooms are in good repair. The role completes tasks in the Green Shield Binder and other work assigned by management or the Regional Asset Manager in a timely manner and in accordance with company standards.

The technician performs property cleaning, repairs, preventive maintenance, inspections, and recordkeeping; maintains tools and work areas; and helps ensure mechanical and fire-safety systems meet company standards and local ordinances. The role may also support pool or spa maintenance, respond to emergencies at the property or nearby sister sites, follow up with vendors, and assist with hotel cleaning as assigned.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform basic arithmetic using whole numbers, common fractions, and decimals.
• Use units of measurement for weight, volume, and distance.
• Apply good judgment and assist with resolving guest issues in accordance with company policies.
• Meet the physical demands of the role, including mobility around the hotel, reaching and handling tools or controls, accessing low areas and heights, and bending, kneeling, or crouching.
• Occasionally push or pull tools, carts, or cleaning equipment weighing up to 50 pounds.
• Work outdoors in varying weather conditions and, occasionally, in wet or humid conditions, near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, or risk of electrical shock.
• Travel to additional sites within a reasonable geographic area when asked.

Responsibilities

• Demonstrate a commitment to providing the best possible experience for guests and associates.
• Perform essential duties with minimal supervision and in accordance with company standards.
• Respond to guest requests and follow through according to company guidelines and procedures.
• Complete out-of-room cleaning, including upkeep of the building interior and exterior, grounds, walkways, stairwells, driveways, parking areas, and trash containers; remove snow and ice where applicable.
• Complete work-order repairs promptly and professionally, following the work-order process.
• Conduct preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
• Follow the Green Shield Inspection schedule and workflow, using standard operating procedures to complete tasks on time.
• Maintain required records, including guest-room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety and elevator inspections, and the non-guest-room deficiency log.
• Keep the maintenance room and tools organized, clean, inventoried, safeguarded, and in good working condition.
• Maintain boiler, electrical, HVAC, and fire-sprinkler rooms according to company standards and local ordinances.
• Ensure fire-safety equipment, including alarms, smoke detectors, carbon monoxide detectors, and extinguishers, is operational and inspected in compliance with standards and local ordinances.
• Comply with company safety and security policies and procedures, including OSHA and ADA requirements.
• Maintain pools or spas where applicable, following company procedures and local ordinances.
• Handle or assist with emergencies at the property or sister sites when requested by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with cleaning hotel areas as assigned, which may include the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
• Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

• Weekly pay
• Competitive wages
• Employee recognition programs
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid short-term disability
• Optional employee-paid buy-up long-term disability
• Optional employee-paid supplemental life insurance
• Optional employee-paid dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee discount program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED