Maintenance Technician Full Ti-105010

Extended Stay America • Burlington, MA

6d

About The Position

The Maintenance Technician is responsible for providing a positive experience for guests and associates by keeping property equipment operational, premises in pristine condition, and guest rooms in good repair. The role completes tasks in the Green Shield Binder and other assignments from management or the Regional Asset Manager in a timely manner and according to company standards. The technician works with minimal supervision, responds to guest requests, performs repairs and preventive maintenance, maintains inspection records, and helps ensure the property meets safety and local ordinance requirements. The role may also assist at nearby sister properties when requested.

Requirements

• High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform basic arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
• Apply good judgment and assist with resolving guest issues in accordance with company policies.
• Meet physical requirements that include mobility, navigating the hotel, handling and reaching for tools or controls, accessing low areas, traversing heights, balancing, and bending, kneeling, or crouching.
• Occasionally push or pull tools, carts, or cleaning equipment weighing up to 50 pounds.
• Work outdoors in varying weather conditions and, occasionally, in wet or humid conditions, near moving mechanical parts, around fumes or airborne particles and toxic or caustic chemicals, or with risk of electrical shock.
• Be able to travel to additional sites within a reasonable geographic area when asked.

Responsibilities

• Promote a strong commitment to providing the best possible experience for guests and associates.
• Work with minimal supervision and complete essential duties to company standards.
• Respond to guest requests and follow through in accordance with company guidelines and procedures.
• Perform out-of-room cleaning and maintain the building interior and exterior, grounds, walkways, stairwells, driveways, parking areas, and trash containers; remove snow and ice from walkways where applicable.
• Complete work-order repairs promptly and professionally, following the Green Shield Binder process.
• Complete preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
• Follow the Green Shield Inspection schedule and workflow, using SOPs to complete tasks to company standards.
• Maintain required records, including guest-room preventive-maintenance deficiencies, room inspection records, life-safety and elevator inspections, and the non-guest-room deficiency log.
• Keep the maintenance work area and maintenance rooms organized and clean; safeguard tool inventory and ensure tools are in good working condition.
• Keep boiler, electrical, HVAC, and fire sprinkler rooms clean and organized in accordance with company standards and local ordinances.
• Ensure fire safety equipment is operational and inspections are current and compliant with company standards and local ordinances.
• Comply with company safety and security policies and procedures, including OSHA and ADA requirements.
• Maintain the pool or spa where applicable, in accordance with company procedures and local ordinances.
• Handle or assist with emergencies at the property or sister sites when requested by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with cleaning hotel areas as assigned, such as the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
• Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

• Weekly pay
• Competitive wages
• Great working environment
• Employee recognition programs
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid voluntary benefits, including short-term disability, buy-up long-term disability, supplemental life insurance, and dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee perks program offering discounts to major companies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED