Maintenance Technician Full Ti-105010

ESA Management•Tuscaloosa, AL

About The Position

The Maintenance Technician is responsible for providing a positive experience for guests and associates by ensuring property equipment functions properly, premises are maintained in pristine condition, and guest rooms are in good repair. The role completes tasks outlined in the Green Shield Binder and assigned by management or the Regional Asset Manager in a timely manner and in accordance with company standards. The technician works with minimal supervision, responds to guest requests, carries out repairs and preventative maintenance, maintains safety systems and work areas, and may assist other nearby sites when asked.

Requirements

  • High school diploma or General Education Degree (GED), or one to three months of related experience and/or training, or an equivalent combination of education and experience.
  • Read and speak English proficiently and interact with guests, associates, and outside vendors.
  • Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
  • Write routine reports and correspondence.
  • Perform basic arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
  • Apply good judgment and assist with resolving guest issues in accordance with company policies.
  • Ability to travel to additional sites within a reasonable geographic area when asked.

Responsibilities

  • Demonstrate and promote a commitment to providing the best possible experience for guests and associates.
  • Perform essential duties with minimal supervision and in accordance with company standards.
  • Respond to guest requests and follow through according to company guidelines and procedures.
  • Perform out-of-room cleaning described in the Green Shield Binder, including cleaning premises, grounds, walkways, stairwells, driveways, and parking areas, and removing snow or ice where applicable.
  • Complete work-order repairs in a timely and professional manner, following the Green Shield Binder process.
  • Complete preventative maintenance inspections and repairs as outlined in the Green Shield Binder.
  • Follow the Green Shield Inspection schedule and workflow, using SOPs to complete tasks to company standards.
  • Maintain records, including guest room PM deficiencies, PM room inspections, life-safety inspections, elevator inspections, and the non-guest-room deficiency log.
  • Keep the maintenance room organized and clean, safeguard tool inventory, and ensure tools are in good working condition.
  • Maintain boiler, electric, HVAC, and fire sprinkler rooms in accordance with company standards and local ordinances.
  • Ensure fire safety equipment is operational and inspections are current and compliant with company standards and local ordinances.
  • Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
  • Where applicable, maintain pools or spas in accordance with ESA policies, procedures, and local ordinances.
  • Handle or assist with emergencies at the property or sister sites when requested by management.
  • Monitor and follow up with outside vendors when directed by management.
  • Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
  • Maintain overall hotel cleanliness and perform other duties assigned by management.

Benefits

  • Weekly pay
  • Competitive wages
  • Employee recognition programs
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health care and dependent care flexible spending accounts
  • Employer-paid basic life and AD&D insurance
  • Employer-paid long-term disability
  • Optional employee-paid voluntary benefits, including short-term disability buy-up, long-term disability, supplemental life insurance, and dependent life insurance
  • 401(k) savings plan
  • Paid time off
  • Employee Assistance Program (EAP)
  • Employee perks program offering discounts to major companies
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