Maintenance Technician Full Ti-105010

Extended Stay America•Tuscaloosa, AL

About The Position

The Maintenance Technician is responsible for providing a positive experience for guests and associates by ensuring property equipment functions properly, maintaining the premises in pristine condition, and keeping guest rooms in good repair. The role completes tasks in the Green Shield Binder and those directed by management or the Regional Asset Manager in a timely manner and in accordance with company standards. The technician performs property cleaning, repairs, preventative maintenance, inspections, and recordkeeping. The position also maintains tools and work areas, supports compliance with safety requirements and local ordinances, responds to guest requests and emergencies, and follows up with outside vendors when directed. Additional hotel cleaning and other duties may be assigned by management.

Requirements

High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
Read and speak English proficiently and interact with guests, associates, and outside vendors.
Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
Write routine reports and correspondence.
Perform basic arithmetic using whole numbers, common fractions, and decimals.
Use units of measurement for weight, volume, and distance.
Apply good judgment at all times.
Assist with resolving guest issues in accordance with company policies.
Meet the physical and environmental requirements of the position, including mobility around the hotel, accessing low areas and heights, bending, kneeling or crouching, and occasionally pushing or pulling items weighing up to 50 pounds.
Work in conditions that may include outdoor weather, wet or humid areas, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, electrical-shock risk, and moderate to loud noise.
Be available to travel to additional sites within a reasonable geographic area when asked.

Responsibilities

Promote a strong commitment to providing the best possible experience for guests and associates.
Work with minimal supervision while completing essential duties to company standards.
Respond to guest requests and follow through in accordance with company guidelines and procedures.
Perform out-of-room cleaning, including maintaining the building interior and exterior, grounds, walkways, stairwells, driveways, and parking areas, and removing snow or ice where applicable.
Complete work-order repairs professionally and in a timely manner, following the Green Shield Binder process.
Perform preventative maintenance inspections and repairs as outlined in the Green Shield Binder.
Follow the Green Shield Inspection schedule and workflow, using SOPs to complete tasks to company standards.
Maintain required records, including guest-room preventative-maintenance deficiencies, room inspections, life-safety inspections, elevator inspections, and non-guest-room deficiency logs.
Keep the maintenance room organized and clean; safeguard, manage, and maintain tools and ensure they are in good working condition.
Keep boiler, electrical, HVAC, and fire-sprinkler rooms clean and organized in accordance with company standards and local ordinances.
Ensure fire-safety equipment, including fire alarms, smoke detectors, carbon monoxide detectors, and fire extinguishers, is operational and inspections are current and compliant.
Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
Where applicable, maintain pools or spas in accordance with ESA policies, procedures, and local ordinances.
Handle or assist with emergencies at the property or sister sites when requested by management.
Monitor and follow up with outside vendors when directed by management.
Assist with cleaning hotel areas as assigned, including the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas.
Maintain overall hotel cleanliness.
Perform other duties as assigned by the management team.