Maintenance Technician Full Ti-105010

Extended Stay America • San Jose, CA

7d

About The Position

The Maintenance Technician ensures that property equipment functions properly, premises are maintained in pristine condition, and guest rooms are in good repair. The role completes tasks outlined in the Green Shield Binder and assigned by management or the Regional Asset Manager in a timely manner and according to company standards. The technician works with minimal supervision, supports a positive guest and associate experience, and may assist at sister sites or other locations within a reasonable geographic area when requested.

Responsibilities include cleaning and maintaining property areas, completing work-order repairs and preventive maintenance, conducting scheduled inspections, and maintaining required inspection and deficiency records. The technician also keeps maintenance work areas, tools, and building service rooms organized; ensures fire-safety equipment is operational and inspected; complies with safety and security policies, including OSHA and ADA requirements; and, where applicable, maintains the pool or spa. The role may involve responding to property emergencies, coordinating with outside vendors, and helping clean other hotel areas as assigned.

Requirements

• High school diploma or GED; or one to three months of related experience and/or training; or an equivalent combination of education and experience.
• Read and speak English proficiently and interact with guests, associates, and outside vendors.
• Understand and follow safety rules, operating and maintenance instructions, procedure manuals, and company guidelines and standards.
• Write routine reports and correspondence.
• Perform basic arithmetic using whole numbers, common fractions, and decimals, and use units of measurement for weight, volume, and distance.
• Apply good judgment at all times.
• Assist with resolving guest issues in accordance with company policies.
• Meet the physical and environmental demands of the job, including mobility around the hotel, reaching and handling tools or controls, bending, kneeling or crouching, balancing at heights, and occasionally pushing or pulling objects weighing up to 50 pounds.
• Work in outside weather conditions and, occasionally, wet or humid conditions, near moving mechanical parts, around fumes or airborne particles and toxic or caustic chemicals, or with risk of electrical shock.
• Travel to additional sites within a reasonable geographic area when requested.

Responsibilities

• Demonstrate a commitment to providing the best possible experience for guests and associates.
• Perform essential duties with minimal supervision and in accordance with company standards.
• Respond to guest requests and follow through according to company guidelines and procedures.
• Clean and maintain the property’s interior, exterior, grounds, walkways, stairwells, driveways, parking areas, and trash areas; remove snow or ice from walkways where applicable.
• Complete work-order repairs promptly and professionally, following the Green Shield Binder process.
• Perform preventive maintenance inspections and repairs as outlined in the Green Shield Binder.
• Follow the Green Shield Inspection schedule and workflow, using SOPs to complete tasks to company standards.
• Maintain required records, including guest room preventive-maintenance deficiencies, preventive-maintenance room inspections, life-safety inspections, elevator inspections, and non-guest-room deficiency logs.
• Keep the maintenance room clean and organized, safeguard tool inventory, and ensure tools are in good working condition.
• Keep boiler, electrical, HVAC, and fire-sprinkler rooms clean and organized in accordance with company standards and local ordinances.
• Ensure fire-safety equipment, including fire alarm systems, smoke detectors, carbon monoxide detectors, and fire extinguishers, is operational and inspected in compliance with company standards and local ordinances.
• Comply with ESA safety and security policies and procedures, including OSHA and ADA requirements.
• Maintain pools or spas where applicable, following ESA policies and local ordinances.
• Handle or assist with emergencies at the property or sister sites when requested by management.
• Monitor and follow up with outside vendors when directed by management.
• Assist with cleaning hotel areas such as the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells, and common areas when assigned.
• Maintain overall hotel cleanliness and perform other duties as assigned by management.

Benefits

• Weekly pay
• Competitive wages
• Great working environment
• Employee recognition programs
• Medical insurance
• Dental insurance
• Vision insurance
• Health care and dependent care flexible spending accounts
• Employer-paid basic life and AD&D insurance
• Employer-paid long-term disability
• Optional employee-paid short-term disability
• Optional employee-paid buy-up long-term disability
• Optional employee-paid supplemental life insurance
• Optional employee-paid dependent life insurance
• 401(k) savings plan
• Paid time off
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED