Maintenance Technician - Headwaters at Autumn Hall

Greystar Management Services•Wilmington, NC

16h•Onsite

About The Position

The Maintenance Technician performs technical and mechanical work to ensure the buildings, grounds, amenities, and common areas at Headwaters at Autumn Hall meet company standards for cleanliness, appearance, safety, and functionality. The role handles resident service requests and preventive maintenance, prepares vacant apartments for leasing and move-ins, tracks maintenance supplies and equipment, documents completed work, and helps maintain the property’s grounds and shared spaces. The position is based at a 286-unit stabilized garden property in Wilmington, North Carolina, and follows a Monday–Friday schedule with a rotating on-call schedule. The technician also follows safety and risk-management procedures, may inspect contractor and vendor work, and assists with routine property inspections. The role requires work indoors and outdoors in all weather conditions, a flexible schedule that includes on-call duty during evenings, weekends, and holidays, and occasional travel to other properties or for training and business meetings. The hourly pay range is $20.00–$23.00. The position may be eligible for onsite team bonus programs and offers the benefits described in the posting.

Requirements

EPA Type I and II or Universal certification for refrigerant recycling applies to Certified Service Technicians.
Certifications required by state and local jurisdictions apply to all Service Technicians.
A valid driver’s license is required to operate a golf cart on the property when applicable.
Ability to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Ability to work indoors and outdoors in all weather conditions.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
Ability to work a flexible schedule, including on-call duty during evenings, weekends, and holidays.
Ability to travel occasionally to assist other properties, attend training, or attend business meetings as needed.

Responsibilities

Complete resident-requested work orders and preventive maintenance by diagnosing problems and making repairs in accordance with policies, procedures, safety standards, and code requirements.
Prepare vacant apartments for leasing and move-ins by conducting pre-move-out inspections, creating maintenance punch lists, coordinating vendors and contractors, obtaining supplies, completing tasks, and inspecting finished work.
Track maintenance inventory; return unused materials and equipment to their designated locations; and notify the maintenance supervisor when items need to be reordered.
Complete service-request documentation and other paperwork accurately and promptly.
Maintain grounds, common areas, and amenities by removing trash and debris, pressure-washing breezeways and pool areas, performing general cleaning, and painting curbs and signage as needed.
Support cost-control efforts by repairing parts when possible, avoiding waste, and using tools and equipment correctly.
Attend and participate in routine safety meetings, complete required safety training, and promptly and accurately report accidents and incidents.
Periodically inspect work performed by contractors, vendors, and service providers to verify that work, materials, and services meet required quality standards, scope, and specifications.
Assist with routine and periodic property inspections to identify safety and risk concerns, maintain the property, and communicate its physical needs to management.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.